Abhishek Srivastava

Recruitment Operations (TA) at LS Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Princeton, New Jersey, United States, JE
Languages
  • English Full professional proficiency
  • Hindi Native or bilingual proficiency
  • Gujarati Limited working proficiency
  • Bhojpuri Native or bilingual proficiency

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5.0

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Jai Sharma

I worked with Abhishek almost a year. He is not only a great person but also a great employee at workplace. Abhishek's biggest strength is his ability to deal with conflicting priorities in high-pressure situations. He never loses his cool which is one of the reasons he stands out as great employee & colleague. Abhishek’s ability to manage difficult stakeholders is one of the key reasons we were able to win repeat business in the recruitment industry. He knows how to manage expectations. His has vast experience with Stakeholder Management, Offshore Recruitment Services, Managed Service Provider, SOWs, Direct business, Business Development, Team Management and cross-functional team work. I wish him all the best for his future endeavors.

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Credentials

  • Diploma in Computer Hardware Networking
    Super-10 IT and Computer Technology Kanpur
    Jun, 2011
    - Oct, 2024
  • Diploma in Computer Application
    Super -10 IT & Computer Technology
    Mar, 2010
    - Oct, 2024

Experience

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Recruitment Operations (TA)
      • May 2023 - Present
    • United States
    • Information Technology & Services
    • 700 & Above Employee
    • Team Lead - TAG
      • Jan 2022 - Mar 2023

      Staffing & Recruitment (USA/Canada/Mexico) Staffing & Recruitment (USA/Canada/Mexico)

    • United States
    • Staffing and Recruiting
    • 100 - 200 Employee
    • Lead Technical Recruiter
      • Apr 2019 - Dec 2021

      Staffing & Recruitment IT, Healthcare USA Staffing & Recruitment IT, Healthcare USA

    • India
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Recruitment Consultant
      • Oct 2016 - Mar 2019

      • Handles the tasks of headhunting, identifying and approaching suitable candidates for the right profile • Worked with leading Healthcare companies in USA and fill the positions Including but not limited to Pharmacy Technician, Account Receivable, Account Payable, Registered Nurse, Therapist, Physiotherapist, Certified Nursing Assistant, Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, Medical Doctor, Licensed Mental Health Counselor, Advanced Registered Nurse Practitioner, Licensed Practical Nurse, Clinical Nurse Specialist, Occupational Therapist, Doctor of Medicine (MD) etc. • Prepares resumes, CV and correspondence and forward the same to client to list suitable candidates • Recruits, selects and schedules interviews with potential employees required for the organization • Performs strategic Planning of the organization by consulting with top executives • Work closely with the Manager to gather required information and make sure the requirements are fulfilled. • Short listing profiles, maintaining database i.e. updating MIS Show less

    • IT Services and IT Consulting
    • 700 & Above Employee
    • Subject Matter Expert (SME)
      • Oct 2015 - Sep 2016

      As a Subject Matter Expert, I worked in several LOB’s - • Jio Mobility, Customer Escalation Desk (L2), Jio FTTX, Jio Money (Wallet) • Tools: NovelVox (CRM), Citrix, JCP (Network Coverage), OneClick, KM Search, LMS, CQM • Manage large amounts of incoming calls • Identify and assess customers’ needs to achieve satisfaction • Build sustainable relationships and trust with customer accounts through open and interactive communication • Provide accurate, valid and complete information by using the right methods/tools • Handle customer complaints, provide appropriate solutions and alternatives within the TAT follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents • Follow communication procedures, guidelines and policies • Strong phone contact handling skills and active listening • Familiarity with CRM systems and practices • Ability to Multi-task, prioritize, and manage time effectively and have excellent communication and presentation skills Show less

    • System Administrator
      • Aug 2013 - Sep 2015

      • Installation, Configuration and Administration of Cisco Routers and Switches as well as Windows Servers. • Thorough understanding and experience of TCP/IP based networks • Communication and team building skills with ability to work independently or in a team • Excellent proficiency and experience in cabling networks using UTP CAT5 and CAT6 • Excellent in identifying and troubleshooting of minor & critical problems occurring on the Network • Excellent in drafting Troubleshooting and day to day procedures • Hardware: Netapp, DS14mk2, DS14mk4, Disk Shelves, Cisco1720, Cisco2600 Routes. Nortel By stack switches, Silkworm fiber switches, Netapp FAS270, FAS940, FAS2000 and FAS3000 controllers. • Software: Microsoft Office 2003, Office XP, Office 2007, Office 2010 and Office 2013 Symantec and McAfee Corporate Antivirus suit, VERITAS Back Up, Exec.9.0 • Networking: TCP/IP, WINS, DHCP, DNS, SNMP, SMTP, Ethernet 10/100/1000, CAT5/CAT6, Routing & Switching, Wireless Wi-Fi, N-Core Thin Client management, etc. • Server: Hp Blade Server, Hp ProLiant Server, Dell Server, Microsoft Windows Server 2003R2, Windows Server 2008R2, 2003 Clustering, VMware Virtual Center, VMware Motion, VMware P2V, Data ONTAP 7.2.4, Formatting and Installation Windows XP, Windows 7,8,10 and Configuration. • DTP: Corel Draw12, Corel Draw XI, Adobe Photoshop 7.0, Adobe PageMaker 7.0, Pinnacle 14, Pinnacle 16, Show less

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