Experience

SupportGenie

• United States
• Software Development
• 1 - 100 Employee

• VP Sales

  • Jan 2021 - Present

  It's time for customer service to catch up with the 21st century and strengthen relationships with their clients while increasing revenue for your business.SupportGenie is delighted to share information about our top-rated product, AR Genie. AR Genie is a remote visual support assistance tool that offers a simple, quick, and secure augmented reality (AR) solution for remote visual assistance. An AR annotation tool combined with chat, live video, audio, and file sharing helps identify and solve problems remotely. It's an excellent product for all micro, small, and medium-sized businesses that use remote assistance. AR Genie is not only cost-effective, but it also saves a significant amount of labor and time.Key features:-1. AR Genie allows remote experts to visually guide and collaborate with customers and field technicians.2. Enhance real-time communication and resolve challenging issues3. Annotations on live video speed up the process of resolving issues4. Draw, highlight, text, arrow, and circle over real-world objects with 3D Annotation Tools.5. Combine chat with real-time streaming of audio, video, and files6. Peer-to-peer endless connectivity7. Support iOS and Android mobile devices.

• Sales Specialist

  • Sep 2020 - Dec 2020

  Our Vision-We would love to help companies on their journey ahead by giving them a boost in customer support by getting their customer sales and support fully AUTOMATED.SupportGenie has built a platform focused on the user experience by emphasizing the proper channel to resolve a customer's support issues efficiently. SupportGenie was created to simplify people's interactions with technology more accessible and make any product more frictionless. Our goal is to equip people with the knowledge and confidence to address a wide range of problems by allowing service representatives and technicians to use Augmented Reality(AR) to share their knowledge with their customers. We have expertise in Computer Vision, Augmented Reality (AR), Artificial Intelligence (AI), and Visual Assistance. We have a solution for all types of businesses and enterprises, whether they are startups, medium-sized businesses, or large corporations. Our solutions are fully scalable as the company grows, our software grows.



Alchemist

• Manager

  • Sep 2015 - Sep 2020

  Manager In an education company. Supervising day-to-day operations. Hiring, Training, and evaluating employees and taking corrective actions when necessary. Developing, reviewing, and improving administrative policies. Planning schedule and promoting office events, meetings, conferences, interviews, orientations, and training sessions. Manage both the marketing and the sales staff to perform managerial duties to meet the companies operations goes. Generate more revenue through innovative plans. Manager In an education company. Supervising day-to-day operations. Hiring, Training, and evaluating employees and taking corrective actions when necessary. Developing, reviewing, and improving administrative policies. Planning schedule and promoting office events, meetings, conferences, interviews, orientations, and training sessions. Manage both the marketing and the sales staff to perform managerial duties to meet the companies operations goes. Generate more revenue through innovative plans.



Real Estate- Construction

• Dust 2 Dune

  • Apr 2002 - Jun 2015

  Over 13+ years of experience in supervising and managing residential, industrial andcommercial construction projects. Expertise includes planning build sites, liaising witharchitect and engineers, negotiating contractors, overseeing subcontractors and laborers,invoicing and billing, developing and following construction schedule, monitoring progress,tracking budgets and controlling expenses.Aggressive in identifying and resolving inefficient operational processes. Able to motivateothers to achieve optimal production rates while maintaining high safety method andpractice. Excel in unpredictable and hectic environments.