Experience

SupportGenie

• United States
• Software Development
• 1 - 100 Employee

• Joint CEO

  • Jan 2021 - Present

  Support Genie offers next-Gen customer sales & support services. It's time for customer service to catch up to the 21st century. Strengthen your relationships with your clients while increasing revenue for your business. Support Genie is the omnichannel customer support solution built with AI, AR, and visual assistance.

• Vice President

  • Aug 2019 - Dec 2020

  Our Vision-We would love to help companies on their journey ahead in the form of a boost in customer support by getting their customer sales & support fully AUTOMATED.Support Genie has built a platform focused on the user experience by emphasizing the proper channel to resolve a customer's support issues efficiently. The engine behind it is AI & ML, which can help automate repetitive responses with a Chatbot. The ability to do Visual Assistance/Live Video, AI Chatbot, Live chat, WhatsApp, Facebook Messanger, and MMS/SMS capabilities.This AI omnichannel platform enables companies/enterprises to engage with their customers over any platform, whether it is messaging, voice, or video. We offer a solution for all types of companies/enterprises, whether startup, medium, or big entrepreneurs. Our solutions are fully scalable as the company grows, our software grows.



Alchemist

• VP Sales And Marketing Specialist

  • Sep 2014 - Jun 2019

  Sales & Marketing head in an education company Sales & Marketing head in an education company



Real Estate- Construction

• Dust to Dunes

  • Apr 2002 - Sep 2014

  Over 11+ years of experience in supervising and managing residential, industrial andcommercial construction projects. Expertise includes planning build sites, liaising witharchitect and engineers, negotiating contractors, overseeing subcontractors and laborers,invoicing and billing, developing and following construction schedule, monitoring progress,tracking budgets and controlling expenses.Aggressive in identifying and resolving inefficient operational processes. Able to motivateothers to achieve optimal production rates while maintaining high safety method andpractice. Excel in unpredictable and hectic environments.



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• Business Development Manager

  • Aug 2000 - Mar 2002

  The company line of business includes providing telephone voice and data communications services. The position required expanding existing business assets, identifying newbusiness opportunities, staff management, collection of funds, satisfying and catering to theneeds of consumers and negotiations with the distributors. The company line of business includes providing telephone voice and data communications services. The position required expanding existing business assets, identifying newbusiness opportunities, staff management, collection of funds, satisfying and catering to theneeds of consumers and negotiations with the distributors.