Abhishek Reddy
Senior Customer Success Executive at foundit- Claim this Profile
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English Professional working proficiency
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Hindi Native or bilingual proficiency
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Telugu Native or bilingual proficiency
Topline Score
Bio
Credentials
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Post graduate program in Data Science and Business Analytics
Great Lakes Institute of ManagementApr, 2023- Nov, 2024
Experience
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foundit
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India
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IT Services and IT Consulting
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400 - 500 Employee
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Senior Customer Success Executive
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Jul 2023 - Present
As a Customer Success Manager for Enterprise Accounts, my primary goal is to ensure that my clients are maximizing the value they get from the SaaS product while providing continuous support. This involves understanding their specific needs, helping them with onboarding, addressing any issues, and fostering long-term relationships to ensure their success. As a Customer Success Manager for Enterprise Accounts, my primary goal is to ensure that my clients are maximizing the value they get from the SaaS product while providing continuous support. This involves understanding their specific needs, helping them with onboarding, addressing any issues, and fostering long-term relationships to ensure their success.
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Brane Enterprises Pvt Ltd
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India
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Business Consulting and Services
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700 & Above Employee
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Associate Solution Leader
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Oct 2022 - Jun 2023
Creating creative business solutions to existing business problems through a “no code low code platform” called Nsl hub which uses natural language to code. Creating creative business solutions to existing business problems through a “no code low code platform” called Nsl hub which uses natural language to code.
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Amazon Global Selling
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India
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Technology, Information and Internet
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1 - 100 Employee
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Account Manager
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Apr 2021 - Oct 2022
Project Owner and developer for Brand Owner Program to help onboard, groom and develop existing brand owners on a global scale using various Amazon Seller features. Also ensuring brand owners reach full potential on global market by placing strategic business placements on Amazon Selling platform through Account management support. Project Owner and developer for Brand Owner Program to help onboard, groom and develop existing brand owners on a global scale using various Amazon Seller features. Also ensuring brand owners reach full potential on global market by placing strategic business placements on Amazon Selling platform through Account management support.
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Amazon
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United States
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Software Development
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700 & Above Employee
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Selling Partner Support Mentor
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Jan 2019 - Jun 2021
Providing assistance and support to sellers facing any technical issues on Seller Central interface while selling on Amazon.co.uk. Later promoted to the SPS mentor role as SME to train and develop new hires. Have mentored over 5 batches of new hires and 3 batches of tenured folks for process development. Providing assistance and support to sellers facing any technical issues on Seller Central interface while selling on Amazon.co.uk. Later promoted to the SPS mentor role as SME to train and develop new hires. Have mentored over 5 batches of new hires and 3 batches of tenured folks for process development.
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Amazon
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United States
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Software Development
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700 & Above Employee
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Machine learning Data Associate
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Sep 2017 - Sep 2018
Worked as a machine learning data associate for Amazon's Alexa data services under CA and US marketplaces. Worked with the core team to develop Alexa's understanding. Have a well understanding of how artificial assistant works. Worked as a machine learning data associate for Amazon's Alexa data services under CA and US marketplaces. Worked with the core team to develop Alexa's understanding. Have a well understanding of how artificial assistant works.
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Education
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2013 - 2017
Gitam University, Hyderabad
Bachelor of Technology - BTech, Mechanical Engineering
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