Experience

New Vision Security Ltd.

• Canada
• Security and Investigations
• 1 - 100 Employee

• Supervisor

  • Nov 2022 - Present

  Supervising the daily activities of the security team, ensuring that they are following established protocols and procedures. Maintaining accurate records and reports of security incidents and activities. Through this role, I developed strong leadership and communication skills, as well as the ability to make quick decisions and handle high-pressure situations Supervising the daily activities of the security team, ensuring that they are following established protocols and procedures. Maintaining accurate records and reports of security incidents and activities. Through this role, I developed strong leadership and communication skills, as well as the ability to make quick decisions and handle high-pressure situations



Shoppers Drug Mart

• Canada
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Sep 2022 - Present

  I was responsible for processing transactions accurately and efficiently, using point-of-sale systems and following all cash handling procedures. I also maintained a positive and professional demeanor at all times while providing excellent customer service that exceeded our customers' expectations. Handling customer complaints and resolving issues in a timely and professional manner. Contributing to a positive team environment by communicating effectively with colleagues and managers. I was responsible for processing transactions accurately and efficiently, using point-of-sale systems and following all cash handling procedures. I also maintained a positive and professional demeanor at all times while providing excellent customer service that exceeded our customers' expectations. Handling customer complaints and resolving issues in a timely and professional manner. Contributing to a positive team environment by communicating effectively with colleagues and managers.