Lead Scrum Master & Transformation Coach

• Jul 2023 - Present

Lead Scrum Master

• Feb 2023 - Oct 2023

Scrum Master

• Jul 2022 - Feb 2023

Managing scrum teams & members from more than 14 countries, working with technology stack React.js for Frontend and Java, Python as backend Microservices deployed to AWS amplify as serverless functions. Leveraging Amazon Pinpoint and Amazon CloudWatch for analytics & monitoring as well. Scrum teams tirelessly working to build Solution Social Network to make the world a better place.Working closely and diligently with Product Owners and other stakeholders to better understand their requirements or user stories;Ensuring the Product Owner defines and maintains the Product Backlog using the I.N.V.E.S.T model;Removing impediments so the developers and designers can focus on the work at hand; or guiding the team to remove impediments by finding the right personnel to remove the impediment;Acting as a buffer between the team and process overhead, so each team member can focus on shipping working software/products;Gathering and processing team metrics and KPI’s to support continuous improvement;Finding opportunities to celebrate wins – find small wins in projects and communicate them to the wider business – building confidence in the team;Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving;Assessing the Scrum Maturity of the team and organization, coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organizationReading blogs and news articles on best practices. Accountable for coaching the Scrum Team to achieve their sprint objectives within the agreed time box. Show less

Sr Scrum Master

• May 2023 - Present

Scrum Master/Agile Coach

• Jan 2022 - Oct 2023

Scrum Master

• Dec 2017 - Jan 2022

Part of on-site/remote Scrum development team for outsourced scaled teams, building and working on enterprise grade software on the Java, python, angular js development stack. Currently managing squads building fintech & edtech productsExpert in Jira User side & Administration, Azure Devops, Confluence, Mira, Trello, Click up, Zenhub, MS ProjectActively manage large-scale projects and programs (infrastructure / software development and implementation) using PMBOK /Disciplined Agile/Scrum/Kanban, Lean Agile & SAFe frameworks.Helps to facilitate the adoption of DevOps practices, such as continuous integration and continuous delivery, by promoting collaboration and communication between the development and operations teams.Help to identify and remove any impediments that may be hindering the adoption of DevOps practices within the organizationPrioritize data-driven decision-making and continuous improvement, enabling teams to use data from past sprints to identify areas for improvement, experiment with different approaches, and measure the impact of those changes on team performance using EBM techniques.Coach & train team members on Scrum framework and principles of agility to benefit the team & business. Coach members on how to focus their efforts, track progress, and achieve their goals using OKRs. Conduct workshops & one on one session to PO/Scrum Team members on refinement techniques, user story making so as to ensure we capture customers’ needs and goals in a concise and understandable way.Assists team in practicing Test Driven Development for projects/products to improve code quality, reduce the number of bugs, and make the development process more efficient.Enable scrum team communication & collaboration with sales, marketing and legal team to establish a system thinking concept for achieving program & portfolio level goals.Protect development team from outside distractions, impediments, or team conflicts, and maintain focus on sprint goals. Show less

Scrum Master

• Mar 2015 - Nov 2017

Managed & built multiple self-organized scrum teams concurrentlySupported the product owner to develop the product road map and continuously refine the backlogIdentifying, Managing risks, cross team dependencies and facilitate resolution of identified issues and blockersManaging the relationship between business and dev team while ensuring a consensus on conflicting stake holders requirements and needs.Support in financial tracking and reporting work for the program/project.Manage work plan, tracking, and analytics for the program/project execution.Responsible for the creation and maintenance of management dashboards and executive summaries.Support in resource management support including roll-on/roll-off, resource tracking, and reporting.Ensure completion of administrative tasks such as project operations support, deliverable management, communication support, and project/service management tooling support.Communicate project/program management status to different stakeholders as required. Understanding of system development life cycle, project management and system implementation lifecycle methodologies Show less

PMO Analyst

• May 2013 - Feb 2015

Manage Project resource data, ensure that the data is kept updated daily;Take charge in preparation of reports, documents and business presentationsOrganize PMO meetings, events, trainings and exams; actively follow up with decisions/ action plan when applicableSupport to enforce adherence of PMO processes and proceduresOversee and circulate report on initiatives and projects, manage project team resources and assignments, ensure project milestones are met and up to standard.Manage Digital Transformation Office activities, timely circulation of regular reports for different stakeholdersMaintain consolidated risks and issues logs at program level and ensure mitigation plans and resolutions are respectively put in place and enacted.Maintain action items log at the program level and monitor the implementationTrack the budget for different initiatives and ensure compliance with budgetary planningReport and monitor time utilizationParticipate in the yearly road map finalization of Project and Change Portfolio in line with the capacity and demand planningAssist in finalizing the tactical plan for the approved portfolioAssist Project Managers and delivery streams in initiation of the portfolio as per the tactical planReporting of the portfolio metrics through standard dashboards, tracking and reporting of all key risks and issuesProcessing and reporting of all purchases related to the PortfolioEnsuring all controls and checks are followed diligently and by making sure timely processing of all invoices, facilitating timely capitalization of completed portfolioIdentify appropriate methodologies and best practices and create standards, guidelinesDefine standard planning methodologies used to ensure consistent and repeatable project development performanceChange Management: Support and Manage the IT Change Management Process. Show less

Quality Assurance Specialist

• Feb 2011 - May 2013

Joined as a JS developer, and a Software QA. My major roles were Testing backend issues through postman API Posting the defects and analyzing the root cause UI Testing & Reporting Bugs Building well redesigned, testable & reusable code and libraries for QA automation Ensure the technical feasibility of UI/UX designs Optimize applications for maximum speed and scalability. Assure that all user input is validated before submitting to back-end services Basic understanding of web markup, including HTML5 and CSS3 Reviewing quality specifications and PBIs to provide timely and meaningful feedback Creating detailed, comprehensive and well-structured test plans and test cases based on the acceptance criteria set for each PBIs Estimating, prioritizing, planning and coordinating quality testing activities with devlopment team Design, develop and execute automation scripts using open source tools Identify, record, document thoroughly and track bugs Perform thorough regression testing when bugs are resolved Develop and apply testing processes for new and existing products to ensure quality product increment is achieved Show less

Quality Assurance Specialist

• Sep 2009 - Jan 2011