Account Manager

• Feb 2022 - Present

Strategy Consultant || Sass || B2B || Helping Fortune 500 companies to reduce workforce program spend. Strategy Consultant || Sass || B2B || Helping Fortune 500 companies to reduce workforce program spend.

Account Manager

• May 2021 - Present

Covering the IT Professional Services division of the company and cover the following: Applications Development, Applications Support/Maintenance, Data Management, QA/Testing Services, IMS, SAP, and Support Services. Duties include but are not limited to:• Follow sales objectives across the US and set written plan of targets• High-level strategic relationship building with Fortune 500 Clients• New Client Acquisition• Proposal development• Marketing, Trade Shows and Events• Contract Negotiations• Sales Presentations and closing• Build client relationships at the “C” level and with hiring managers who purchase IT consulting services to maximize requirement opportunities• Utilize the Supplier diversity and procurement channels to open new doors and become preferred vendors• Lead Sales team and follow up on warm leads• Convert hot leads into sales• Build the professional services and solutions business through the selling of onshore & offshore projects and solutions• Build a sales pipeline for offering project-based services• Become thoroughly familiar with client systems and processes• Work with the customer RFI, RFP, and RFQ responses• Negotiate rates with technology/Procurement/HR managers• Experience with selling complex professional services deals

Sr. Consultant

• May 2021 - Jul 2021

Sales Manager

• Apr 2020 - Apr 2021

• Liaise with clients to determine appropriate subscription solutions based on their objectives, whilst maintaining the highest level of client service at all times.• Develop a customer relationship management program for the current and future subscribers. • Liaise with clients to determine appropriate subscription solutions based on their objectives, whilst maintaining the highest level of client service at all times.• Develop a customer relationship management program for the current and future subscribers.

Sales Manager

• Jan 2014 - Mar 2019

•Initiated support and consulting sales efforts for software to Fortune 500 companies.•Responsible for the management of the post-sales relationship of a portfolio of customer accounts to foster long-term business partnerships.•Monitor customer health to track usage and customer satisfaction.•In concert with the Sales teams, forecast retention, renewal, and status for assigned accounts.•Closing sales by building rapport with potential clients, explaining product and service capabilities, overcoming objections, preparing contracts.•Establish relationships to expand customer life-cycles and grow install base. Working and helping team members on closing big deals and providing the best customer service.•I am working with strategic enterprise clients to drive retention, renewals, adoption, customer satisfaction, and growth.•l make sure the customers are fully using the Product capabilities and also collecting feedback so that the same can be added in the product’s road-map going forward. I am also responsible for managing renewals/up-sell/retention by building rapport with potential clients, explaining the product and service capabilities, overcoming objections.•Increase sales lead by 60%

Senior Subject Matter Expert

• May 2011 - Dec 2013

• Provided support to customers, prospects and internal customers (i.e., Sales and Professional Services)• Technical Software Support to Windows, Mac operating system and connected devices. Creating relations with clients and resolve the issues at the earliest. • Provided support to customers, prospects and internal customers (i.e., Sales and Professional Services)• Technical Software Support to Windows, Mac operating system and connected devices. Creating relations with clients and resolve the issues at the earliest.

Senior Technical Support

• Mar 2010 - Apr 2011

Dell believes in a work culture that encourages “Winning with Integrity”, Performance and transparency. Dell has played a critical role in transforming computing, enabling more affordable and more pervasive access to technology around the world. The company's technology solutions improve customers’ productivity, enhance their lives and meet their distinct needs. Dell believes in a work culture that encourages “Winning with Integrity”, Performance and transparency. Dell has played a critical role in transforming computing, enabling more affordable and more pervasive access to technology around the world. The company's technology solutions improve customers’ productivity, enhance their lives and meet their distinct needs.

Featured Projects

• Apr 2009 - Mar 2010

Balatarin in Persian means the [highest], so is the site.[Ranked <4000 in Alexa].The mostdifficult part was to code in English and check the effects in Persian, This site wasgiven the best outlook thereafter.Million Twitter Followers:-MTF was amongst the first project to be built using [Sinatra]. Also used Twitter O Authonly days after twitter released it.Zippy Alert :-The idea of Zippy is to send alerts on mobile, sms, email, twitter, face book etc forfree. It was in a design phaseVivanista :-[Social networking] site's concept was about glamour world & fashion.Sponsor Pitch:-Easy and hassle free site to connect with sponsors for events, this site was a monitoredsite.Design & Develop, Exciting Web Based Applications.

Business Development Executive

• Apr 2007 - Apr 2009

Business development Executive Business development Executive