Abhishek Khare
Customer Success Manager - Europe, Middle East and APAC at Adobe Learning Manager- Claim this Profile
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Bio
Experience
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Adobe Learning Manager
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United States
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Software Development
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1 - 100 Employee
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Customer Success Manager - Europe, Middle East and APAC
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Oct 2021 - Present
Bengaluru, Karnataka, India ✔Develop and maintain Healthy Customer Relationship ✔Enhance Customer Training ✔Evaluate and Analyze Customer Needs ✔Onboard New Clients ✔Drive Product Adoption ✔Act as a Customer Advocate ✔Promote Customer Loyalty and Increase CLV (Customer Lifetime Value)
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Namaste Credit
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India
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Financial Services
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100 - 200 Employee
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Customer Success Manager
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Apr 2019 - Sep 2021
Mumbai Area, India ✔ Managed SaaS implementation & client on-boarding ✔ Handled key accounts & product adoption across the board ✔ Managed Renewals and Churn
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Navitus Technologies
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India
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E-learning
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1 - 100 Employee
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Key Accounts Manager
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Nov 2018 - Mar 2019
Mumbai Area, India ✔ Managed client on-boarding and SaaS implementation. ✔ Managed service deliveries and escalations
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Corporate Sales Manager
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Dec 2016 - Nov 2018
Mumbai Area, India ✔ Managed end to end enterprise sales of e learning solutions in India, Middle East and APAC region and brought key accounts for the organization. ✔ Managed digital & social media marketing campaigns ✔ Represented Navitus in international conferences for brand promotions and lead generation.
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Practo
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India
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Hospitals and Health Care
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700 & Above Employee
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Territory Manager
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Sep 2015 - Jul 2016
Raipur Area, India ✔ Built a strong network with doctors and brought key accounts ✔ Handled Sales, Account Management & Cust Onboarding ✔ Promoted Practo at the state & national level medical conferences (IDA, MCI, FOGSI etc).
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HDFC Life
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India
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Insurance
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700 & Above Employee
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Associate Relationship Manager
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Oct 2014 - Sep 2015
Raipur Area, India ✔ Handled HNI client portfolio and Branch walk-in customers ✔ Managed corporate tie-ups
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Founder Director
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May 2013 - Oct 2014
Bhilai Area, India ✔ Overall Direction & Business Development. ✔ Media Planning (Offline/ Digital Marketing / Publicity) for clients.
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Education
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2023 - 2025
Swiss School of Business and Management
Doctor of Business Administration -
2021 - 2022
Indian Institute of Management Raipur
Strategic Digital and Social media Marketing, Marketing -
2006 - 2010
National Institute of Technology Raipur
Bachelor of Technology (B.Tech.), Information Technology -
2011 - 2013
Ramaiah Institute Of Management (MSRIM)
PGDM (Marketing, Operations), Business Administration and Management, General -
2016 - 2017
NIBM Institute
Master of Business Administration - MBA, E Commerce and Banking Management
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