Abhisheak Nagar

Operations Head |Marketplace & Seller Management at CityMall
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Contact Information
us****@****om
(386) 825-5501
Location
Delhi, India, IN
Languages
  • English -
  • Hindi -

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Experience

    • India
    • Internet Marketplace Platforms
    • 500 - 600 Employee
    • Operations Head |Marketplace & Seller Management
      • Dec 2022 - Present

      - Conceptualized, productized & Launched the Logistics based marketplace model to achieve high margins - Designed a hybrid supply chain model for marketplace shipments to increase reliability & reduce cost - Set up the payment process & product modules for timely and smooth release of seller payments - Worked with the seller ecosystem to ensure timely dispatch & Reduced Not Filled orders to less than 1% - Build a 5-member cataloguing team with a capability to process 30K SKUs in a… Show more - Conceptualized, productized & Launched the Logistics based marketplace model to achieve high margins - Designed a hybrid supply chain model for marketplace shipments to increase reliability & reduce cost - Set up the payment process & product modules for timely and smooth release of seller payments - Worked with the seller ecosystem to ensure timely dispatch & Reduced Not Filled orders to less than 1% - Build a 5-member cataloguing team with a capability to process 30K SKUs in a month - Launched & designed the Attributes based cataloguing for better clarity on PDP & drive-up conversion - Designed return payout process for Pickup partners to drive up return pick-ups % & Reduce RTO - Introduced the Inventory Module for the marketplace seller to offer storage as a service for head SKUs - Launched cost-based pricing for end consumer resulting in demand shaping & Unit level profitability

    • Chief of Staff | Special Projects
      • Sep 2021 - Dec 2022

      - Spearheaded Growth unit with expansion in Central UP (Lucknow) and Western UP (Varanasi) regions - Launched 2 new warehouses and 10 new cities to increase the reach to 25 cities in total - Conceptualized Business planning vertical to tightened inter-dependences while working with BU Heads - Set up Availability management team & developed Automatic Replenishment System for PO generation - Launched new brands under private label to expand the product portfolio & increase sales to Rs… Show more - Spearheaded Growth unit with expansion in Central UP (Lucknow) and Western UP (Varanasi) regions - Launched 2 new warehouses and 10 new cities to increase the reach to 25 cities in total - Conceptualized Business planning vertical to tightened inter-dependences while working with BU Heads - Set up Availability management team & developed Automatic Replenishment System for PO generation - Launched new brands under private label to expand the product portfolio & increase sales to Rs 10 crore - Designed & Executed the Reverse supply chain processes for inventory to arrest leakages to under 1% - Reduced cost by Rs 50 L by contract negotiation & plugged gaps in manpower & assert management

    • India
    • Technology, Information and Internet
    • 700 & Above Employee
    • Head of Operations (Inventory & Vendor Management)
      • May 2020 - Jul 2021

      - Responsible for inventory Management for 20 WH & 30 Dark Stores amounting to Rs 200 Cr inventory - Lead supply chain team of 68 people to align supplies & fill rates to maintain availability of 90% plus - Manage & took up supply chain initiatives with over 120 Vendor including HUL, P&G, ITC, Nestle, etc - Planned Supply cycles, TAT, Load size and Credit Cycle every month to cater to Sales of over Rs 300 Cr - Liaised with City business teams & marketing team to finalize the monthly… Show more - Responsible for inventory Management for 20 WH & 30 Dark Stores amounting to Rs 200 Cr inventory - Lead supply chain team of 68 people to align supplies & fill rates to maintain availability of 90% plus - Manage & took up supply chain initiatives with over 120 Vendor including HUL, P&G, ITC, Nestle, etc - Planned Supply cycles, TAT, Load size and Credit Cycle every month to cater to Sales of over Rs 300 Cr - Liaised with City business teams & marketing team to finalize the monthly forcasts & network planning

    • City Head - Offline Business || P&L Management
      • May 2019 - May 2020

      - Set up the offline business for Gorfers in Delhi from Zero to 100 Stores with monthly sales of Rs 8 Cr - Hired the Sales Team/ Business Development Managers for Offline division with strength of 45 people - Drive Marketing activity from BTL to customers engagement to increase over sale by 20% - Designed and executed the business development road maps and growth plans for Delhi Region - Launched 75+ stores with launch timeline of 2 weeks from Sign Up to Complete launch - Sole… Show more - Set up the offline business for Gorfers in Delhi from Zero to 100 Stores with monthly sales of Rs 8 Cr - Hired the Sales Team/ Business Development Managers for Offline division with strength of 45 people - Drive Marketing activity from BTL to customers engagement to increase over sale by 20% - Designed and executed the business development road maps and growth plans for Delhi Region - Launched 75+ stores with launch timeline of 2 weeks from Sign Up to Complete launch - Sole In-Charge to increase the secondary business for Grofers which is 30% of Current sales

    • India
    • Food and Beverage Services
    • 1 - 100 Employee
    • Co-Founder
      • Jan 2018 - May 2019

      Food that we eat on daily basis is poisoned with pesticides, coloring agents and growth hormones. If we don't want the next generation to grow consuming the these harmful elements then there is a need to over haul the system. Pura Foods was set up to bring a Safe Foods Revolution and make pesticides free food available to all at affordable prices. We started with an online channel and were selling fruits, vegetables and food grains under the brand name of "PURA". At Pura we maintained… Show more Food that we eat on daily basis is poisoned with pesticides, coloring agents and growth hormones. If we don't want the next generation to grow consuming the these harmful elements then there is a need to over haul the system. Pura Foods was set up to bring a Safe Foods Revolution and make pesticides free food available to all at affordable prices. We started with an online channel and were selling fruits, vegetables and food grains under the brand name of "PURA". At Pura we maintained very competitive prices by procuring from the source and eliminating almost all the middle men, so that two entities that benefit most are Farmers or Producers and Consumers. Show less Food that we eat on daily basis is poisoned with pesticides, coloring agents and growth hormones. If we don't want the next generation to grow consuming the these harmful elements then there is a need to over haul the system. Pura Foods was set up to bring a Safe Foods Revolution and make pesticides free food available to all at affordable prices. We started with an online channel and were selling fruits, vegetables and food grains under the brand name of "PURA". At Pura we maintained… Show more Food that we eat on daily basis is poisoned with pesticides, coloring agents and growth hormones. If we don't want the next generation to grow consuming the these harmful elements then there is a need to over haul the system. Pura Foods was set up to bring a Safe Foods Revolution and make pesticides free food available to all at affordable prices. We started with an online channel and were selling fruits, vegetables and food grains under the brand name of "PURA". At Pura we maintained very competitive prices by procuring from the source and eliminating almost all the middle men, so that two entities that benefit most are Farmers or Producers and Consumers. Show less

    • India
    • Software Development
    • 1 - 100 Employee
    • Core Team || Head of Product Delivery & Client Management || BI & Analytics
      • Mar 2017 - Mar 2018

      Stintmint was a Crowd-sourced Workflow Automation solution that allows firms to automate their mundane and repetitive tasks/ processes. This also allowed firms to scale up these processes overnight while we delivered the high quality output with quick turn around time at a cost much cheaper than doing it in-house. Our clientele mainly consisted of ML & AI companies looking for training data based out of US & EU and also start up / e-Commerce players looking to automate various processes… Show more Stintmint was a Crowd-sourced Workflow Automation solution that allows firms to automate their mundane and repetitive tasks/ processes. This also allowed firms to scale up these processes overnight while we delivered the high quality output with quick turn around time at a cost much cheaper than doing it in-house. Our clientele mainly consisted of ML & AI companies looking for training data based out of US & EU and also start up / e-Commerce players looking to automate various processes so as to facilitate in their growth. Stintmint was bootstrapped for a more than 2+ years and lack of funding resulted in closing down this venture. Show less Stintmint was a Crowd-sourced Workflow Automation solution that allows firms to automate their mundane and repetitive tasks/ processes. This also allowed firms to scale up these processes overnight while we delivered the high quality output with quick turn around time at a cost much cheaper than doing it in-house. Our clientele mainly consisted of ML & AI companies looking for training data based out of US & EU and also start up / e-Commerce players looking to automate various processes… Show more Stintmint was a Crowd-sourced Workflow Automation solution that allows firms to automate their mundane and repetitive tasks/ processes. This also allowed firms to scale up these processes overnight while we delivered the high quality output with quick turn around time at a cost much cheaper than doing it in-house. Our clientele mainly consisted of ML & AI companies looking for training data based out of US & EU and also start up / e-Commerce players looking to automate various processes so as to facilitate in their growth. Stintmint was bootstrapped for a more than 2+ years and lack of funding resulted in closing down this venture. Show less

    • Hospitality
    • 500 - 600 Employee
    • Head Of Business Intelligence & Analytics
      • Aug 2015 - Feb 2017

      - Implemented Internal Reporting and Analytics platform on Tableau - Designed the data structure framework for sale databases - Undertook the role of product manager for initiatives pertaining to increase efficiency of Booking/sales process resulting in higher booking via retail channels - Work closely with Functional team to increase their process efficiency and provide analytics support to them - Implemented performance metrics for various function to be consumed by higher… Show more - Implemented Internal Reporting and Analytics platform on Tableau - Designed the data structure framework for sale databases - Undertook the role of product manager for initiatives pertaining to increase efficiency of Booking/sales process resulting in higher booking via retail channels - Work closely with Functional team to increase their process efficiency and provide analytics support to them - Implemented performance metrics for various function to be consumed by higher management, Board & Hotel Partners - Worked on Revenue Maximization systems via real-time tracking of Margins as well as controlling of Pricing Decisions resulting in higher sales - Designed & Implemented the Sales Forecasting Models and rolled out Monthly Sales Plans for all the clusters

    • Head of Institutional Sales - Bangalore Cluster
      • Jun 2015 - Oct 2015

      - In-charge of Corporate relation management and on-boarding of new Corporate Clients - Built the Corporate network for Treebo hotels in the Bangalore Clusters - Handled the Billing, transportation & other Logistic requirements of the Corporate Clients

    • Operations Manager
      • May 2015 - Jul 2015

      - Managed the day to day Booking engines from all Channels and Handled the Escalations - Handled the Procurement procedures for the Initial properties - In-charge of the Transformation and readiness of the Newly launched properties

    • India
    • Technology, Information and Internet
    • 700 & Above Employee
    • Management Trainee in Retails
      • Nov 2014 - May 2015

      One of the Initials members for Furniture Category and Completed the Following Project as part fo the Team. Project Name: Identifying the right Product Mix for furniture Categoryand Deep Dive into Competition for Vendor Identification & On-Boarding Achievement: - In depth Analysis of the Competition and understanding the right product mix for Flipkart - Identified the Major Vendors / Suppliers and tried to get them on Board Project Name: Launching Of New Sub- Category -… Show more One of the Initials members for Furniture Category and Completed the Following Project as part fo the Team. Project Name: Identifying the right Product Mix for furniture Categoryand Deep Dive into Competition for Vendor Identification & On-Boarding Achievement: - In depth Analysis of the Competition and understanding the right product mix for Flipkart - Identified the Major Vendors / Suppliers and tried to get them on Board Project Name: Launching Of New Sub- Category - Mattress - Defining the Attributes for the Category and Validate the same from the Market - Setting up the Vendors Relations for the same for Pan India Delivery Model

    • Management Trainee in Supply Chain
      • May 2014 - Nov 2014

      Project Title:- Cost Modelling and Network optimization of the multi-echelon supply chain network to meet next 5 year demand Roles and Responsibilities include:- - Part of the long term supply chain strategy team to figure out the network requirement for the next 5 years -Analyzed & Identified the factors that are critical in building high speed & cost efficient supply chain network -Scrutinized the requirements & special services of the product categories to understand their… Show more Project Title:- Cost Modelling and Network optimization of the multi-echelon supply chain network to meet next 5 year demand Roles and Responsibilities include:- - Part of the long term supply chain strategy team to figure out the network requirement for the next 5 years -Analyzed & Identified the factors that are critical in building high speed & cost efficient supply chain network -Scrutinized the requirements & special services of the product categories to understand their impact on the supply chain -Coordinating with the supply chain strategy team to identify demand pattern & demand growth for next 5 years -Coordinate with the Line Haul & Delivery Hub finance teams for deeper understanding of the cost structure Achievements -Defined the warehouse & line haul network with the capability to cater 50% of demand on the same day -Developed a tool to identify the inventory mix of warehouses while adhering to warehouse space constraint -Designed various visual representation mapping tools to understand the span & scope of the network -Built decision making tool to identify warehouse locations which will reduce supply chain cost to 5% of cost price -Modelled the cost of SC network by analyzing warehouse opex , transportation & inventory holding cost -Designed a tool & algorithm to identify pin code location of delivery hubs resulting in 150 new delivery hubs

    • India
    • Business Consulting and Services
    • 700 & Above Employee
    • Management Trainee
      • Apr 2013 - Jul 2013

      Particular jobs and Achievements include:- -Understood the Project Management Methodology and its implementation in the construction project -Studied the various stages of Highway construction at 2 project site at Junagardh (Gujarat) and Jaipur -Conducted site inspection to identify area of improvement to increase overall productivity of project -Analyzed existing progress monitoring system to reduce redundancies & optimize the reporting system -Proposed and designed a new… Show more Particular jobs and Achievements include:- -Understood the Project Management Methodology and its implementation in the construction project -Studied the various stages of Highway construction at 2 project site at Junagardh (Gujarat) and Jaipur -Conducted site inspection to identify area of improvement to increase overall productivity of project -Analyzed existing progress monitoring system to reduce redundancies & optimize the reporting system -Proposed and designed a new automated monitoring tool that brings down man-hours by 80% -Conducted productivity analysis of resources (Plant & M/c) & suggested measures for improvement -Analyzed data captured via time-motion study to identify bottle necks & reason for productivity loss Show less Particular jobs and Achievements include:- -Understood the Project Management Methodology and its implementation in the construction project -Studied the various stages of Highway construction at 2 project site at Junagardh (Gujarat) and Jaipur -Conducted site inspection to identify area of improvement to increase overall productivity of project -Analyzed existing progress monitoring system to reduce redundancies & optimize the reporting system -Proposed and designed a new… Show more Particular jobs and Achievements include:- -Understood the Project Management Methodology and its implementation in the construction project -Studied the various stages of Highway construction at 2 project site at Junagardh (Gujarat) and Jaipur -Conducted site inspection to identify area of improvement to increase overall productivity of project -Analyzed existing progress monitoring system to reduce redundancies & optimize the reporting system -Proposed and designed a new automated monitoring tool that brings down man-hours by 80% -Conducted productivity analysis of resources (Plant & M/c) & suggested measures for improvement -Analyzed data captured via time-motion study to identify bottle necks & reason for productivity loss Show less

    • Manufacturing
    • 700 & Above Employee
    • Junior Manager
      • Sep 2009 - Sep 2011

      Roles and Responsibilities:- -Part of 5 member team responsible to plan the commissioning activities of Rs 695 cr Sinter Plant Project -Monitored daily activities of the vendor (L&T) to ensure their compliance to an agreed schedule -Co-ordinated and aided in resolving conflicts arising between contractors at Take-Over-Point -In-depth analysis of machine & layout drawing of the project and notify any corrective actions required Achievements:- -Planned manpower requirement… Show more Roles and Responsibilities:- -Part of 5 member team responsible to plan the commissioning activities of Rs 695 cr Sinter Plant Project -Monitored daily activities of the vendor (L&T) to ensure their compliance to an agreed schedule -Co-ordinated and aided in resolving conflicts arising between contractors at Take-Over-Point -In-depth analysis of machine & layout drawing of the project and notify any corrective actions required Achievements:- -Planned manpower requirement & reduced it by 20% via analysis of the current manpower employed -Codified & Categorized 5000+ machine parts resulting in increased efficiency in inventory handling -Trained over 100 operators and technician on aspects of sinter plant operational & maintenance activities -Bench-marked our maintenance plans to Bhilai Steel Plant through the learning of a 2-month training Show less Roles and Responsibilities:- -Part of 5 member team responsible to plan the commissioning activities of Rs 695 cr Sinter Plant Project -Monitored daily activities of the vendor (L&T) to ensure their compliance to an agreed schedule -Co-ordinated and aided in resolving conflicts arising between contractors at Take-Over-Point -In-depth analysis of machine & layout drawing of the project and notify any corrective actions required Achievements:- -Planned manpower requirement… Show more Roles and Responsibilities:- -Part of 5 member team responsible to plan the commissioning activities of Rs 695 cr Sinter Plant Project -Monitored daily activities of the vendor (L&T) to ensure their compliance to an agreed schedule -Co-ordinated and aided in resolving conflicts arising between contractors at Take-Over-Point -In-depth analysis of machine & layout drawing of the project and notify any corrective actions required Achievements:- -Planned manpower requirement & reduced it by 20% via analysis of the current manpower employed -Codified & Categorized 5000+ machine parts resulting in increased efficiency in inventory handling -Trained over 100 operators and technician on aspects of sinter plant operational & maintenance activities -Bench-marked our maintenance plans to Bhilai Steel Plant through the learning of a 2-month training Show less

    • India
    • Construction
    • 700 & Above Employee
    • Intern
      • May 2008 - Jul 2008

      Worked with a team of 4 persons on implementation of an Internal Pipe Coating Machine and designed a work station for its use. L&T plans to use this equipment to cater to its ‘On The Site’ & ‘Quick’ internal pipe coating needs Worked with a team of 4 persons on implementation of an Internal Pipe Coating Machine and designed a work station for its use. L&T plans to use this equipment to cater to its ‘On The Site’ & ‘Quick’ internal pipe coating needs

Education

  • Indian Institute of Management, Lucknow
    Master of Business Administration (M.B.A.), Finance, Operations and Strategy
    2012 - 2014
  • Indian Institute of Technology, Roorkee
    B.Tech, Mechanical Engineering
    2005 - 2009

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