Business Development Manager

• Mar 2022 - Present

Sales and Application Engineer

• Apr 2019 - Mar 2022

• Review operational records and reports to project sales and determine profitability. • Confer with potential customers regarding tooling needs and advise customers on types of tools to be trial and purchase. • Study of engineering drawings and propose suitable cutting tools to meet customer expectations to lower their cost per component. • Resolve customer complaints regarding tool performance and service. • Advise distributors on policies and operating procedures to ensure functional effectiveness of business. • Monitor customer preferences to determine focus of sales efforts. • Assist customers by providing information and resolving their complaints. • Develop innovative marketing campaigns to increase engagement with target demographic and drive brand exposure. • Observing the working suggestions suitable parameters to save cost and hence giving better CPC, to gain more and more business. Show less

Application Engineer

• Sep 2017 - Nov 2018

Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships. Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements. Implemented marketing strategies and techniques, increasing revenue and customer satisfaction. Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships. Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements. Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.

Application Engineer

• Dec 2015 - Aug 2017

Analyzed marketing data, including market trends, competitor performance and product strengths. Developed and implemented pursuit plans for all opportunities with assigned key accounts. Submitted monthly reports, including booking forecasts, monthly highlights and CRM entries. Analyzed marketing data, including market trends, competitor performance and product strengths. Developed and implemented pursuit plans for all opportunities with assigned key accounts. Submitted monthly reports, including booking forecasts, monthly highlights and CRM entries.

Quality Assurance Engineer

• Oct 2013 - Nov 2015

Proposed development and testing improvements to positively impact usability, function and performance. Collaborated with developers and project managers to assess process capabilities, features and testing demands. Prepare reports on defects and corrective actions to prevent defects in manufacturing with the help of QC Tools and statistical techniques. Determine quality metrics for all manufacturing procedures. Proposed development and testing improvements to positively impact usability, function and performance. Collaborated with developers and project managers to assess process capabilities, features and testing demands. Prepare reports on defects and corrective actions to prevent defects in manufacturing with the help of QC Tools and statistical techniques. Determine quality metrics for all manufacturing procedures.