Abhinaba Ghosh
Director of Global Operations & Strategy at VIAS3D- Claim this Profile
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English Full professional proficiency
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Hindi Professional working proficiency
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Bengali Native or bilingual proficiency
Topline Score
Bio
Credentials
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Industrial Equipment Digital Equipment Continuity Articulate
Dassault SystèmesMay, 2021- Nov, 2024 -
Delmia Brand Essentials
Dassault SystèmesDec, 2020- Nov, 2024 -
CPG Package Agility - Articulate Level 1
Dassault SystèmesMay, 2020- Nov, 2024 -
Catia Brand Essentials Articulate Level 1
Dassault SystèmesMay, 2020- Nov, 2024 -
Catia Mid Market Mechanical Designer Articulate Level 1
Dassault SystèmesApr, 2020- Nov, 2024 -
Simulia Designer Mid Market Articulate Level 1
Dassault SystèmesApr, 2020- Nov, 2024 -
Business Excellence Leadership Program
Tata Business Excellence Group (TBExG) -
Excellence in Client Servicing
Tata Steel in Europe -
Six Sigma Green Belt
TÜV SÜD
Experience
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VIAS3D
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Director of Global Operations & Strategy
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Oct 2022 - Present
Heading the verticals of Global operation & StrategyF&A, M&A, Business Operations , Data Analytics F&A - Budgets , Cashflow , Financial Reporting , Decision Making . Liasoning with Financial and Legal advisors for operations M&A - Leading Growth Strategy through Aquisition. Due Diligence , Financial Analysis , Valuation and ExecutionBusiness Operations - Leading implementation of Business platform for smooth operations across business verticlesSales Strategy - Planning & Implementation of Global sales StrategyData Analytics - Heading the Market Reserach , Providing meaningful insights to Management for structured Decision Making Team Handling - Working with a talented dynamic team supporting each aspects of Business Operations Show less
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Global Strategy , Operations , F&A and M&A
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Sep 2019 - Sep 2022
A. ) Strategy - 1.Driving global retention and growth strategies. 2.Market Research - background checking of leads / prospects , SWOT Analysis, Indutry analysis.B. ) Team Handling - 1.Managing Inside Sales & Sales Operation team across locations .2.Ensure meeting of deadlines for definite projects 3.Provide proper training to improve adoptionC. ) Sales Operations- 1. Collaborating closely with Sales to support renewals, and expansion opportunities.2. Providing oversight of and support for all daily operations while creating innovative methods to improve efficiency and increase loyalty3. Pushing the sales team for Cross Selling & Upselling across industriesD. ) Customer Success - 1. Escalation Management2.Providing support-ticketing system, Manage customer surveys. 3. Understanding customer outcomes by communicating with customers, analyzing customer health metrics. Capturing the Voice of the customer and define action plans to ensure satisfaction4. Create fresh Account Plans for prospects Show less
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Moglix
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Singapore
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Software Development
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700 & Above Employee
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Manager Key Accounts
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Oct 2018 - Jun 2019
Key Account Management, B2B Operations & Sales, Procurement , Problem solving, Team Management. Key Account Management, B2B Operations & Sales, Procurement , Problem solving, Team Management.
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Tata Group
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India
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Executive Offices
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700 & Above Employee
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Senior Engineer Client Servicing
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Jul 2012 - Oct 2018
Key account Handling , Complaint management, Client relationship Management, New Product Development , Corporate Quality Assurance, Root Cause Analysis, Team Management Key account Handling , Complaint management, Client relationship Management, New Product Development , Corporate Quality Assurance, Root Cause Analysis, Team Management
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Education
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2016 - 2018
XLRI Jamshedpur
PGDM, Finance and Operations -
2008 - 2012
National Institute of Technology Jamshedpur
Bachelor of Technology - BTech, Metallurgical Engineering
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