Abhilash I

Growth & Strategy at Think and Learn Pvt. Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Mumbai, Maharashtra, India, IN
Languages
  • English Full professional proficiency
  • Hindi Limited working proficiency
  • Tamil Professional working proficiency
  • Telugu Professional working proficiency

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Bio

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5.0

/5.0
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Anuradha B.

Had a chance to work with Abhilash during my stint at BYJU’S. A thorough marketing professional, total team player, and above all a genuine person. Definitely an asset to any team!

Josiflal Ebenezer

I had the pleasure of working with Abhilash over the past 6 months. He is a diligent worker with attention to detail. He is very curious in understanding consumer mindset which makes him a good marketing professional. I wish him all the best for his future endeavours.

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Credentials

  • CleverTap Audience Segmentation
    CleverTap
    Nov, 2022
    - Oct, 2024
  • CleverTap Journeys
    CleverTap
    Nov, 2022
    - Oct, 2024
  • Salesforce for Marketers
    LinkedIn
    Aug, 2021
    - Oct, 2024
  • Salesforce: Einstein Analytics
    LinkedIn
    Aug, 2021
    - Oct, 2024
  • What Is Scrum?
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Technology for Product Managers
    LinkedIn
    Jun, 2020
    - Oct, 2024

Experience

    • Education
    • 300 - 400 Employee
    • Growth & Strategy
      • Jun 2020 - Present

    • India
    • Software Development
    • 700 & Above Employee
    • Consumer Strategy Intern
      • Apr 2019 - May 2019

      During my internship at ACT Fibernet, a leading internet service provider in India, I had the opportunity to work on a project that aimed to optimize the customer journey and identify areas for improvement. As a part of my role, I was responsible for understanding the various stages of the customer lifecycle and identifying touchpoints that were manually done. I then came up with innovative solutions to automate these processes and improve the overall customer experience. My contributions to this project included the development of a WhatsApp API Chatbot Support system that automated 53% of total service requests, saving man-hours. Additionally, I proposed a Personalized Video Bill Explanation feature that reduced billing-related call volumes by 25%. I also implemented an automated KYC process during onboarding using OCR technology that enabled verification in under 2 minutes. Lastly, I proposed a new App feature for iOS and Android that included a drop pin location feature to capture shifting addresses. My efforts were recognized by the CXOs during the final review and I was offered a Pre-Placement-Interview opportunity. I am proud to have played a key role in the implementation of these solutions, which have helped ACT Fibernet improve its customer experience and streamline its operations. Show less

    • United Kingdom
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Business Development Manager
      • Aug 2015 - Aug 2017

      At AstraZeneca, I gained a unique perspective on the inner workings of a global business by managing accounts and providing process solutions to clients in the pharmaceutical industry across multiple regions. My experience in aligning business goals with production and sales teams allowed me to directly interact and collaborate with clients in the US, UK, Europe, and Asia. This experience gave me a deep understanding of the intricacies of business operations and piqued my interest in pursuing a more holistic understanding of business through an MBA program at IIM Lucknow. Show less

Education

  • Anna University
    Bachelor's degree, Civil Engineering
  • DAV CBSE Senior Secondary School, Gopalapuram, Chennai, India
    Senior Secondary School, CBSE Secondary School
  • DAV Higher Secondary School, Gopalapuram
    High School, Computer Science
  • Indian Institute of Management, Lucknow
    Master of Business Administration - MBA, Business Administration and Management, General

Community

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