Experience

HCL America, Inc.

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Director

  • Jan 2021 - Present



HCL America

• Bedminster, HCL America

• Associate Director

  • Nov 2015 - Present

  Delivery Unit Head, Strategic Consulting for Fortune 100 Customers across US & Europe in Technology Management on multi-platform server architecture, virtualization, storage, backup and disaster recovery – cold and hot. Designing, creating and operating ITIL Service Lines / Technology Tracks such as Service Desk, Command Center, Network, Server, Storage, Backup, Database Administration, WebApps, SAP and Security. Analytics, Process re engineering Automation and Value Added Services Delivery Unit Head, Strategic Consulting for Fortune 100 Customers across US & Europe in Technology Management on multi-platform server architecture, virtualization, storage, backup and disaster recovery – cold and hot. Designing, creating and operating ITIL Service Lines / Technology Tracks such as Service Desk, Command Center, Network, Server, Storage, Backup, Database Administration, WebApps, SAP and Security. Analytics, Process re engineering Automation and Value Added Services



HCLTech

• India
• IT Services and IT Consulting
• 700 & Above Employee

• • Oct 2009 - Present

  Strategic Consulting - Analytics, Process reingineering, Value Added Services

• • Aug 2006 - Present

  Global exposure across US & Europe for Fortune 100 companies [JnJ, Toys R Us, Ashland Chemicals, ExideTechnologies, Warner Music Group] in IT Infrastructure Management on multiplatform Server Architecture, Virtualization, Storage, Backup and Disaster Recovery [cold, warm and hot], Process Implementation, IT Strategy, Planning, Designing and Managing of Data Centres with multiple site’s, SLA’s, Vendor Management IT Outsourcing and Remote IT Infrastructure Management. Fourteen+ years of experience out of which working with IT–Outsourcing for last 10 years. Over nine years in designing, creating and operating ITIL Service Lines / Technology Tracks. Improving productivity in operations, building Teams, closely engaging Customers and Team, Optimizing Resources, Monitoring and ensuring Profitability Margins. In past 10 years delivered more than $6.5 million in cost savings through vendor negotiations and additional $3 million through system improvements. Process implementation and Remote Infrastructure Management – Building predictability, consistency and continuity in Systems and Procedures with an eye on the bottom line Show less



NBCUniversal

• United States
• Entertainment Providers
• 700 & Above Employee

• Program Director

  • 2015 - 2016



Tyco

• Ireland
• Security and Investigations
• 700 & Above Employee

• Partner - Head Infrastructure Services HCL

  • Jun 2013 - Sep 2014



Warner Music Group

• United States
• Musicians
• 700 & Above Employee

• Program Director - Delivery Head Infrastructure Services

  • 2013 - 2014



Toys"R"Us

• United States
• Retail
• 700 & Above Employee

• Program Director- Delivery Head Infrastructure Services

  • 2008 - 2014



ITS - Johnson & Johnson

• Global Manager, Data Center Operations

  • Aug 2006 - Jun 2008

  Operations integration across US and Europe - J&J - Implementation of ITSM7, SCOM, Integration and allinging of Processes between NA and EMEA Operations integration across US and Europe - J&J - Implementation of ITSM7, SCOM, Integration and allinging of Processes between NA and EMEA



Aricent/ Flextronics/ Hughes

• Assistant Manager

  • 2002 - 2006



Hughes Software Systems

• Assistant Manager

  • 2002 - 2006