Abhay kumar singh

Front Office Manager at Rajasthali Resort & Spa, Jaipur
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Contact Information
us****@****om
(386) 825-5501
Location
Rajasthan, India, IN
Languages
  • English Native or bilingual proficiency
  • Hindi -
  • Marwari Professional working proficiency
  • Marathi Elementary proficiency
Skills

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Credentials

  • Spirit of hospitality by american institute
    -

Experience

  • Rajasthali Resort & Spa, Jaipur
    • India
    • Hospitality
    • 1 - 100 Employee
    • Front Office Manager
      • Sep 2020 - Present

  • Buena Vista Resort
    • 1 - 100 Employee
    • Front Office Manager
      • Sep 2019 - Aug 2020

  • Saagasa hotel and resort
    • Udaipur Area, India
    • Front Office Manager
      • Sep 2018 - Aug 2019

      Pre-opening setup of 3 hotels for Saagasa Hotels Pre-opening setup of 3 hotels for Saagasa Hotels

  • Ananta Spa & Resorts
    • India
    • Hospitality
    • 100 - 200 Employee
    • Sr. Duty Manager
      • Aug 2016 - Aug 2018

  • The Fern Hotels & Resorts
    • India
    • Restaurants
    • 1 - 100 Employee
    • Front Office Duty Manager
      • Aug 2014 - Jul 2016

      1. Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behavior. 2. Checks on registration cards of arriving guests and ensures all information should be filled on each cards either by Guest Relation Officers or the guests. 3. Assists in sending guest messages or faxes. 4. Gives the instructions to the Night Reception, during the high occupancy periods, regarding: walk-in guests and release room blocked because of no- shows. 5. Assists in handling room lock problems. 6. Prepares and checks for VIP’s arrival and escorts guests to rooms. 7. Co-ordinates with all departments concerned in order to maintain Front Office functions properly. 8. Operates the front office computer system in order to assist front office attendants. 9 Checks group department, fit and ensure switchboard makes appropriate wake up calls. 10. Handles guest complaints and other related problems and reports on the Assistant Manager’s log book. 11. Answers guests inquires, handles complaints and attend to the needs of the guests. 12. Approves and sign for allowances, rebates etc., as required by Front Office Cashier. 13. Authorises charges to be made for late departures and/or compliments on them. 14. Promotes and maintains good public relations. 15. Motivates and maintains good staff relations. 16. Maintains and be guided of hotel policy on credit/lost and found hotel guests properties. 17. Follows up in credit check report, liaise with credit manager. 18. To responsible for front office operation during the absence of Front Office Manager (HOD). 19. To responsible for any emergency situations During Hotel operation on the absence of General Manager or Manager on Duty . Show less

  • Ananta Spa & Resorts
    • India
    • Hospitality
    • 100 - 200 Employee
    • Front Office Executive
      • Jul 2012 - Jun 2014

      Entire front office operation Entire front office operation

  • Altis Hotels
    • Portugal
    • Hospitality
    • 1 - 100 Employee
    • Front Office supervisor
      • Jul 2011 - Jun 2012

  • Cambay Hotels & Resorts
    • India
    • Hospitality
    • 100 - 200 Employee
    • Front Office Assistant
      • Aug 2010 - Jun 2011

  • Radisson Blu Udaipur Palace Resorts & Spa
    • India
    • Hospitality
    • 100 - 200 Employee
    • Industrial Trainee
      • Dec 2009 - Apr 2010

Education

  • Birla institute of technology ,mesra
    BHMCT, Management
    2007 - 2011
  • kahai lal sahoo
    matriculation
    2003 - 2004

Community

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