Abhas Srivastava
Senior Delivery Manager at FreshWorks Studio (now EY Design Studio)- Claim this Profile
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English Native or bilingual proficiency
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Spanish Professional working proficiency
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Hindi Native or bilingual proficiency
Topline Score
Bio
Credentials
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Learning Cloud Computing: Core Concepts
LinkedInJul, 2022- Nov, 2024 -
Digital Transformation
LinkedInJun, 2022- Nov, 2024 -
AWS Certified Cloud Practitioner
Amazon Web Services (AWS)Sep, 2020- Nov, 2024 -
Scrum Fundamentals Certified (SFC)
SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(381 pages)Sep, 2019- Nov, 2024 -
Oracle Database 11g Administrator Certified Associate (OCA)
OracleMay, 2013- Nov, 2024
Experience
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FreshWorks Studio (now EY Design Studio)
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Canada
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Software Development
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1 - 100 Employee
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Senior Delivery Manager
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Nov 2021 - Present
• Ensuring the health and success of delivery teams in North and South America• Lead project development and delivery for major clients in Americas region and their portfolios of ≈5 million USD• Partnering with territory leaders to understand growth strategy and define what is needed from the delivery organization to be successful• Manage technology standards across multiple work streams• Creation of portfolio-wide delivery framework including establishing the tools, procedures, and standards used for program and project management• Surfacing delivery themes across the territory and ensure they are acted upon and improved where needed• Collaborating with Delivery Leads to drive strategic initiatives and mature the Delivery Practice• Coach individuals, teams and organizational stakeholders on Agile methodology• Creation of portfolio-wide training, support, and mentorship programs to ensure that all Project Managers and Program Managers adhere to the framework• Lead Agile and Scrum training sessions Show less
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Country Manager - Latin America
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Nov 2021 - Present
• Responsible for establishing company’s presence in Latin America• P&L management. Create detailed business and operating plans with quarterly goals and annual targets for revenue, profitability and cashflows• Yearly Revenue projection of close to 1 million USD from Colombia operations• Create detailed business and operating plans with quarterly goals and annual targets for revenue, profitability and cashflows• Establish synergies and cultural alignment between North America and South America• Liaising with Admin, Facilities, FP&A, Accounting, Legal and Marketing teams• Develop partnerships and grow strategic relationships with local partners• Collaborate with the Legal team on company’s structure and Labor Contracts• Generate work capacity in Colombia to deliver Digital Solutions across Americas• Develop recruitment strategies and lead recruitment efforts across Latin America • Define & track KPIs and OKRs at individual and organization levels: Revenue, gross margin, employee retention, client satisfaction across service lines, practices, and portfolios within the territory, bench health, and billable utilization• Evaluate, examine and build a high performing team to ensure quality solutions in the most cost-effective and time-efficient manner Show less
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WebCreek
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Solutions Manager
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Aug 2019 - Nov 2021
• Lead client agile transformation • Manage and supervise the overall Project, Process and Quality management • Setting up the delivery framework including establishing the tools, procedures, and standards used project and quality management • Manage technology standards across multiple work streams • Responsible for the Strategic planning and execution processes • Responsible for handling major clients and their projects portfolios • Define & track relevant KPIs and deliver the expected productivity & profitability • Manage delivery expectations by building proactive and responsive relationships • Monitor adherence to leading practices and proven project methodologies • Lead portfolio-wide training, support, and mentorship programs • Provide thought leadership on CRM and CCM IT strategies Show less
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Bancolombia
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Banking
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700 & Above Employee
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Project Manager & Lead Consultant
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Aug 2014 - Aug 2018
• Implementation Manager and Lead Consultant of financial products and services • Successfully managed and implemented multiple Core Banking Implementation projects from concept to completion • Client Relationship Management and Engagement • Experience in leading and managing global teams spread across different locations • Project management activities like planning, budgeting, productivity analysis etc. • Technical and Functional expertise in different Banking/Financial modules (like Payments, Loans, Deposits, Saving A/Cs, Reports, EOD-BOD, CRM) • Solution Design and Architecture of core banking solutions Show less
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Infosys
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India
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IT Services and IT Consulting
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700 & Above Employee
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Technology Lead
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Mar 2012 - Jul 2014
• Planning, development and delivery of core banking solutions• Successfully led Payments and Loans module with teams spread in different locations• Effort FP (Function Point) Estimation for the new developments• Impact and Gap Analysis of legacy systems• SLA (Service Level Agreement) adherence, quality, effort estimation and utilization• Data Migration from Bank's legacy system to new Core Banking system
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System Engineer/Technology Analyst
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Sep 2008 - Feb 2012
• Development and customization of core banking products• Successfully mentored a team of 15 in Shanghai, China• Post Go-Live support with SLA management and CMMI compliance• Learning and development of core banking and finance concepts• Learning and development of technical skills and tools
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Education
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2018 - 2019
Universidad Carlos III de Madrid
Master of Business Administration - MBA -
2004 - 2008
Shri G S Institute of Technology & Science
Bachelor of Engineering, Computer Science
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