Abha Kiran

Operations Manager at Designerrs | UI UX Design Academy
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
IN

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

5.0

/5.0
/ Based on 1 ratings
  • (1)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

Abhishek Anand

Abha is very humble with whole hearted dedication towards her responsibilities. A very down to earth and with lot of interpersonal skills. She is proactive, result oriented, responsible, highly passionate resource who handles complex problem with ease. Her willingness to help the team member and enthusiastic attitude to new challenges is highly appreciated.

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Content Marketing
    HubSpot
    Mar, 2019
    - Nov, 2024
  • E-Mail Marketing
    HubSpot
    Mar, 2019
    - Nov, 2024
  • Inbound Marketing
    HubSpot
    Mar, 2019
    - Nov, 2024
  • Fundamentals of digital marketing
    Google
    Mar, 2019
    - Nov, 2024
  • Google Ads Display Certification
    Google
    Mar, 2019
    - Nov, 2024
  • Google Ads Fundamentals
    Google
    Mar, 2019
    - Nov, 2024
  • Google Ads Mobile Certification
    Google
    Mar, 2019
    - Nov, 2024
  • Google Ads Search Certification
    Google
    Mar, 2019
    - Nov, 2024
  • Google Ads Video Certification
    Google
    Mar, 2019
    - Nov, 2024
  • Google Analytics Individual Certification
    Google
    Mar, 2019
    - Nov, 2024
  • SEMrush SEO Toolkit
    SEMrush
    Mar, 2019
    - Nov, 2024
  • SEO Fundamentals Exam
    SEMrush
    Mar, 2019
    - Nov, 2024
  • Shopping Ads Certification
    Google
    Mar, 2019
    - Nov, 2024

Experience

  • Designerrs | UI UX Design Academy
    • India
    • Design
    • 1 - 100 Employee
    • Operations Manager
      • Aug 2022 - Present

  • Vedantu
    • India
    • E-learning
    • 700 & Above Employee
    • Senior Operations Executive
      • Dec 2020 - Feb 2023

      Client Relationship and Issue Resolving. Build a strong rapport with client to add more insights to business. Responsible for resolving the issue of clients by giving best solution. Proficient in ensuring operational processes are managed in terms of TAT, Accuracy, Frequency & Compliance leading to seamless service delivery. Overcoming complex business challenges across Operations Management, KYC, Cross Selling, Compliance & Quality Assurance, Customer Relationship Management and Risk Identification & Controls. Creating a report using advance excel skill to track the record , maintain accuracy and provide a valuable outcome to business. responsible for giving presentation in every month in order to showcase the target and achievements.

  • HDB Financial Services Ltd.
    • India
    • Financial Services
    • 700 & Above Employee
    • Executive
      • Feb 2020 - Oct 2020

      Build a strong client relationships in order to achieve more target using referrals. Responsible for resolving the issue of clients by logging the service ticket and following up for same to resolve it. Generated business through various channels & cross selling other insurance products by using banking and finance domain knowledge. Having extensive experience in selling different products like Forex Cards, Credit cards, CASA accounts, Prepaid cards. Responsible for creating sales report using excel and making presentation to show the team achievement.

  • JustLikeNew.In
    • India
    • Computers and Electronics Manufacturing
    • 1 - 100 Employee
    • Operations Executive
      • Oct 2016 - Oct 2018

      Handling all booking and shipping activities. Resolved escalations with minimum TOT. Handling inventory section. Resolve issues via multiple channels. Tracking and managing customer requests on Metro lead CRM. Handling all booking and shipping activities. Resolved escalations with minimum TOT. Handling inventory section. Resolve issues via multiple channels. Tracking and managing customer requests on Metro lead CRM.

Education

  • Indira Gandhi National Open University
    Master's degree, Business/Commerce, General
    2016 - 2018
  • Jai Narain Vyas University
    Bachelor's degree, Business/Commerce, General
    2013 - 2016

Community

You need to have a working account to view this content. Click here to join now