Abeer Ullah Ansari

Account Manager at Media Idee Worldwide
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Contact Information
us****@****om
(386) 825-5501
Location
Karāchi, Sindh, Pakistan, PK
Languages
  • English Elementary proficiency
  • Urdu Elementary proficiency

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Credentials

  • combat IT head
    PAF-Karachi Institute of Economics & Technology
    Feb, 2016
    - Nov, 2024
  • graphic Designer
    Arena Multimedia Gulshan
    Apr, 2014
    - Nov, 2024

Experience

  • Media Idee Worldwide
    • Pakistan
    • Advertising Services
    • 1 - 100 Employee
    • Account Manager
      • Nov 2020 - Present

      • Ensuring excellent customer satisfaction by understanding client needs, addressing concerns, and providing effective solutions.• Identifying opportunities for account growth and devising strategies to expand business with existing clients.• Collaborating with internal teams, such as sales, marketing, and customer support, to deliver exceptional service to clients.• Understanding of the industry and keep up with market trends and competitor activities.• Analyzing account data and using insights to make informed decisions and drive account performance.• Problem-Solving and capacity to resolve client issues effectively and efficiently.• Communication and interpersonal skills, both in written and verbal forms, to effectively engage with clients and team members. Show less

    • Account Executive
      • Jan 2018 - Nov 2020

      • Create detailed business plans designed to attain predetermined goals and quotas.• Manage the entire sales cycle from finding a client to securing a deal.• Provide professional after-sales support to maximize customer loyalty• Remain in regular contact with your clients to understand and meet their needs• Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation• Negotiate agreements and keep records of sales and data Show less

    • Intern
      • Sep 2017 - Dec 2017

      • Collect quantitative and qualitative data from marketing campaigns• Support the marketing team in daily administrative tasks• Assist in marketing and advertising promotional activities (e.g. social media, direct mail, and web)• Prepare promotional presentations• Help organize marketing events

  • Green Team
    • Pakistan
    • Internet News
    • 1 - 100 Employee
    • Operations Manager
      • Jan 2018 - Present

      - Incorporate new Ideas and Plans with respect to sporting events. - Prepare the half-yearly timeline for the Events and Contests that need to be held on GreenTeam. - Manage a team for the Events and Contest on GreenTeam Group. - Ensuring that all the Plans execute well and in a timely manner. - Incorporate new Ideas and Plans with respect to sporting events. - Prepare the half-yearly timeline for the Events and Contests that need to be held on GreenTeam. - Manage a team for the Events and Contest on GreenTeam Group. - Ensuring that all the Plans execute well and in a timely manner.

  • The Diligence Network
    • Pakistan
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Call Agent
      • Aug 2020 - Dec 2020

      - Manage large amounts of inbound and outbound calls in a timely manner. - Identify customers’ needs, clarify information, research every issue, and provide solutions and alternatives - Keep records of all conversations in our call center database comprehensibly. - Meet personal/team qualitative and quantitative targets - Manage large amounts of inbound and outbound calls in a timely manner. - Identify customers’ needs, clarify information, research every issue, and provide solutions and alternatives - Keep records of all conversations in our call center database comprehensibly. - Meet personal/team qualitative and quantitative targets

  • ANSARI AND SONS LTD
    • 1 - 100 Employee
    • Senior Client Service Executive
      • Aug 2016 - Sep 2019

      • Build solid relationships with clients through the provision of exceptional after-sales service.• Creating a positive onboarding experience for new clients.• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.• Responding to client inquiries in a timely and professional manner.• Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.• Maintain Invoices records as well as keep Monthly records of the payment – Region wise. Show less

    • Data Management Specialist
      • Aug 2015 - Aug 2016

      • Data analysis and reporting.• Review presentations, graphs, and tables to ensure accuracy and quality.• Developing standards of operation when handling and archiving data.• Evaluating the design, selection, and implementation of database changes by comparing them with business requirements and design documents.

  • IT Venza
    • karachi
    • Web Developer
      • Jan 2017 - May 2017

      - Create website layout/user interface by using standard HTML/CSS practices - Integrate data from various back-end services and databases. - Create and maintain software documentation - Create website layout/user interface by using standard HTML/CSS practices - Integrate data from various back-end services and databases. - Create and maintain software documentation

Education

  • Shaheed Zulfikar Ali Bhutto Institute of Science and Technology
    Executive MBA, Marketing/Marketing Management, General
    2021 - 2023
  • PAF-Karachi Institute of Economics & Technology
    Bachelor's degree, Computer Science
    2012 - 2017

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