Service Consultant

• Aug 2019 - Present

Service Manager

• Nov 2014 - Aug 2022

Service Manager

• Aug 2003 - Nov 2014

• Lead, direct, coach and ensure proper training of the sales associates and mechanics/installers. • Manage, hire, and fire employees. • Establish strong employee accountability through daily active management of all employees. • Successfully communicated with customers, associates and management • Experience in profit and loss (P&L), budgeting, financial impacts of pricing, discounting and margins. • Intermediate user of Microsoft Office products (Excel, Word, PPT, etc.) • Understanding of inventory control methods and accountabilities. • Experienced with tire related services, automotive services and of retail business environment. • Execute multiple tasks while maintaining attention to detail and composure. • Operate cash register and perform opening/closing duties and training and managing inventory. • Maintain service and operational standards as well as all merchandise presentation and promotional sales. Show less

Security Guard-Part time

• 2007 - 2014

• Maintaining a secure environment for all residents and associates within building and community grounds. • Greet visitors while monitoring the inside and outside of building. • Locking hallway doors at designated time(s) and checking the security of doors regularly throughout the night. • Taking care of minor maintenance emergencies as well as some light housekeeping. • Handling resident’s questions or any emergency situations that may arise. • Excellent communication and customer service skills. • Flexibility with schedule and available to work overnight shifts. Show less