ABDUR RAHMAN

Service Manager at Mosambee - Synergistic Financial Networks
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Contact Information
us****@****om
(386) 825-5501
Location
Ranchi, Jharkhand, India, IN
Languages
  • English Professional working proficiency
  • Hindi Full professional proficiency
  • Urdu Full professional proficiency
  • Arabic Elementary proficiency

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Credentials

  • Training Certificate
    Barauni Thermal Power Plant
    Jun, 2015
    - Nov, 2024

Experience

  • Mosambee
    • India
    • Software Development
    • 100 - 200 Employee
    • Service Manager
      • Apr 2021 - Present

      Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.

  • HDFC Bank
    • India
    • Banking
    • 700 & Above Employee
    • Service Coordinator
      • Feb 2020 - Apr 2021

      • Preparing and Developing MIS and Auditing MIS of channel.• Customer verification on call.• Inspired each and every junior team member to perform and produce their best.• Reported any problem or fault to the manager or supervisor.• Providing training of credit cards & loan to new staff.

    • Team Lead
      • Apr 2018 - Feb 2020

      :- Planning & Undertaking Scheduled Maintenance.:- Mentored and guided employees ensuring all were trained in product knowledge and capable of performing assigned duties.:- Provided exceptional customer services with greeting and acknowledging all customers in a friendly, professional manner.:- Demonstrated knowledge of company's mission, purpose, goal and ability to help employees successfully achieve them.

    • Field Service Engineer
      • Jan 2017 - Mar 2018

      As a work of Service Engineer involving, Installation of EDC machine and solving all kind of EDC Problem. Completing all kind of sales target like, Credit card Cross sale, Smart hub . I Greet customers in a friendly and helpful manner.Describe EDC machine and explain use, operation, and care of machine, Maintain knowledge of current sales and promotions, and policies regarding payments.

Education

  • Sharda University
    B.tech, Mechanical Engineering
    2011 - 2016
  • Jaipur National University
    Master of Business Administration - MBA, Marketing/Marketing Management, General
    2018 - 2020

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