Abdulraouf Aouni
Field Services Engineer at NEWMEDTECH - MEDICINE FOR LIFE- Claim this Profile
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Arabic Native or bilingual proficiency
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Russian Full professional proficiency
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English Full professional proficiency
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Bio
Konstantin Komarov
I know him as a good engineer who is always ready to help his customers. Laboratory stuff was completely satisfied with his work. Rauf can visit clients at weekends, night shifts and holidays. He is a good team player. I recommend him as an experienced troubleshooter for medical equipment. Do not hesitate to contact me.
Konstantin Komarov
I know him as a good engineer who is always ready to help his customers. Laboratory stuff was completely satisfied with his work. Rauf can visit clients at weekends, night shifts and holidays. He is a good team player. I recommend him as an experienced troubleshooter for medical equipment. Do not hesitate to contact me.
Konstantin Komarov
I know him as a good engineer who is always ready to help his customers. Laboratory stuff was completely satisfied with his work. Rauf can visit clients at weekends, night shifts and holidays. He is a good team player. I recommend him as an experienced troubleshooter for medical equipment. Do not hesitate to contact me.
Konstantin Komarov
I know him as a good engineer who is always ready to help his customers. Laboratory stuff was completely satisfied with his work. Rauf can visit clients at weekends, night shifts and holidays. He is a good team player. I recommend him as an experienced troubleshooter for medical equipment. Do not hesitate to contact me.
Experience
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NEWMEDTECH - MEDICINE FOR LIFE
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Hungary
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Medical Equipment Manufacturing
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1 - 100 Employee
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Field Services Engineer
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Jul 2022 - Present
Performing scheduled maintenance, commissioning or breakdown service for medical devices. Performing scheduled maintenance, commissioning or breakdown service for medical devices.
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Ascona (medical equipment Beckman Coulter)
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Russian Federation
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Service Engineer
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Jun 2015 - Jun 2022
Key Responsibilities: Performing scheduled maintenance, commissioning or breakdown service for medical devices. On-site water system maintenance, repair and testing. 24/7 support. Installation, maintenance, onsite/remote support of complex automated equipment within the life science industry on all levels (hardware, software and applications) in accordance with customer requirements and HealthCare industry specifications. Analytically diagnose, troubleshoot and perform repairs within estimated short time. Using service reports, spare part & service manuals. Providing regional support , performing remote diagnostic. Maintain and develop positive relationships with customers. Actively promote and sell Field Service products. Policies: Liaise with customers to assist in obtaining repair approvals within the agreed period. Continuous skills enhancing using training programs and seminars. Delivering the highest level of customer service support . Consultative approach to gain trust and create good relationships with our medical clients. Identifying technical solutions to customer business needs. Assisting in meeting sales targets to maintain high customer satisfaction. Achievements: Company service department annual growth 20% due to high standard of customer satisfaction. Over 30+ LifeScience analyzers are installed. Equipment: (biochemistry,immunoassay,hematology,water treatment) Mostly - BeckmanCoulter: DxC 700, DxH600/800, Access2, AU400/640/480/680, IRIS IQ200, iChem Velocity . Other - Ortho Clinical Diagnostics ORTHO AutoVue Innova. Hemostasis Systems Sysmex CA-50,CA500, CA600, CA1500, Sysmex KX-21,KX-21N,pocH-100i , XP300, TKA, Milipor AFS/Golfstream and other Show less
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Education
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2008 - 2014
Samara State Aerospace University
M.Eng, Biomedical/Medical Engineerin
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