Experience

Habak Co.

• Saudi Arabia
• Marketing Services
• 1 - 100 Employee

• Head of Service

  • Jan 2020 - Present

  Responsible for managing and implementing customer service policies and ensuring that all staff strictly adhere to reach the highest customer satisfaction. Service directors' duties include identifying business opportunities to improve customers' experience, monitoring the performance of the customer service team, developing strategic procedures on service delivery, creating new promotional offers and services, and coaching the team to increase business productivity.

• Co-Founder

  • Mar 2019 - Present



BALLURH

• Saudi Arabia
• IT Services and IT Consulting

• User Happiness Specialist

  • Nov 2020 - Jun 2021

  Promote BALLURH AppQualify inbound leads, manage new opportunities through lead nurturing strategiesUnderstand customer needsPerform effective online presentations and demo to prospective clientsProcess qualified opportunities for further development, solution presentation, and closure Promote BALLURH AppQualify inbound leads, manage new opportunities through lead nurturing strategiesUnderstand customer needsPerform effective online presentations and demo to prospective clientsProcess qualified opportunities for further development, solution presentation, and closure