Senior Software Developer

• Sep 2022 - Present

.Net Back End Developer

• Jun 2021 - Sep 2022

Responsible for designing and implementing new features and functionality. Ensuring high performance and availability. Working Closely with front-End Developers. Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement. Responsible for designing and implementing new features and functionality. Ensuring high performance and availability. Working Closely with front-End Developers. Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement.

Software Developer

• Nov 2015 - Mar 2021

• Work with an agile team to develop Desktop and web Applications using .NET(C#), Node js, HTML5, CSS, Bootstrap, JavaScript, jQuery Angular. • Analyze and resolve technical problems on legacy .NET web form and MVC applications. • Develop and understand of Model View Controller MVC and MVVM design patterns. • Develop RESTful APIs using .NET web API and Node js. • Analyze user requirements and convert requirements to design documents (JIRA System). • Package and support deployment of releases. • Preparing reports, manuals and other documentation. (confluence system). • Provide third-level remote support to business users. Show less

IT Field Support

• Aug 2015 - Oct 2015

 Provide hands on and remote troubleshooting, repair, maintenance, and upgrade of IT hardware and software.  Coordinate and work with other teams to complete necessary tasks (Ex: Service Desk, infrastructure, Printing Management, Assets)  Maintains team queues by actively communicating with the customers and peers.  Provide timely status updates to key stakeholders, and IT Management.  Other duties as assigned.  Provide hands on and remote troubleshooting, repair, maintenance, and upgrade of IT hardware and software.  Coordinate and work with other teams to complete necessary tasks (Ex: Service Desk, infrastructure, Printing Management, Assets)  Maintains team queues by actively communicating with the customers and peers.  Provide timely status updates to key stakeholders, and IT Management.  Other duties as assigned.

Technical Support Engineer

• Sep 2014 - May 2015

• Receive Help Desk calls and emails to identify day-to-day IT issues regarding SAP and other areas. • Use SAP solution manger (ITIL based) to help users with their SAP issues. • Study and analyse SAP issues that faced by end users. • Providing support for Windows, Macintosh. • Visit to client sites to help with installation, deployment, and troubleshooting. • Repairing and maintaining TCP/IP networking and hardware. • Analyse reports to minimize the impact of incidents. • Analyse reports to reduce the number of incidents. • Analyse reports to prevent re-occurrence of incidents. • Manage problems within agreed time frame. Show less

IT Trainee

• Jun 2014 - Aug 2014

Receive Help Desk calls to identify day to day IT issues. Study and analyse IT issues that faced by end users. Fix Hardware and Software problems. Create reports for corrective enhancement. Analyse reports to Minimize the impact of problems. Analyse reports to reduce the number of problems Analyse reports to prevent re-occurrence. Manage problems within agreed time frame. Receive Help Desk calls to identify day to day IT issues. Study and analyse IT issues that faced by end users. Fix Hardware and Software problems. Create reports for corrective enhancement. Analyse reports to Minimize the impact of problems. Analyse reports to reduce the number of problems Analyse reports to prevent re-occurrence. Manage problems within agreed time frame.