Abdullah Samir

Sr. HR & Admin Generalist at Sea Port for Trading and Engineering
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Contact Information
us****@****om
(386) 825-5501
Location
Giza, Al Jizah, Egypt, EG
Languages
  • English -
Skills

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Credentials

  • HR Management Diploma
    Egycham
    Jan, 2016
    - Nov, 2024

Experience

  • Sea Port for Trading and Engineering
    • Egypt
    • Wholesale
    • 1 - 100 Employee
    • Sr. HR & Admin Generalist
      • Nov 2015 - Present

      Recruitment Functions:•Handle all recruitment activities for blue collars and white collars (A-Z)•Independently handled the whole recruitment process starting from receiving and identifying employment request from department heads to interviews.•Conduct exit interviews.Payroll and Personnel:•Conduct payroll monthly activities (payroll review – reports and bank transfers).•Review and calculate monthly payroll transactions.•Issue HR letters and certificates of experience.oFollow-up employees’ credentials.oPrepare governmental documents in regard to social insurance.oClearance form.oFinalize governmental documents.oCertificate of experience.oMemos for remaining financial settlements.•Advise and consult with employees regarding personnel questions, policies, regulations and grievances.•Maintain and review employees’ records and files to ensure compliance with Egyptian labor law.•Tracking attendance.•Issued ATM’s and credit cards in coordination with our Bank.OD Development:•Maintain and monitor employees’ database & Org Chart.•Prepared “Job Analysis” that includes the Job Descriptions and job specifications for each position.•Develop current policies & procedures for different company’s departments in line with department heads and deliver them to all employees to ensure their full awareness.Administrations Functions:•Handle day-to-day secretarial duties such as correspondence, photocopying, collating reports, report typing, receiving/sending faxes, filling…etc.•Prepared and/or generate routine correspondence, letters, memoranda, forms, reports & other documents.•Oversee the provision of general office services including all stationary, Laptops, Computer accessories, …etc.•Organizing and saving HR forms & files, beside entering data on computer and assisting HR Manager in his responsibilities beside performing his roles during his vacations, sickness, travelling or position vacancy.

    • HR Coordinator
      • Nov 2015 - Dec 2017

      • Created company’s database & org chart.• Proven Succession of customer service functions by answering employee’s requests Coordinator offering.• Active role in planning, preparing and implementation of HR management executive programs.• Part of making decisions of hiring, termination resignation and vacations.• Conduct recruitment process passing through job announcement, filtering received CV’s, interviewing applicants, selecting the qualified candidates to the job…etc.• Create and Conduct job analysis & job description.• Preparing Procedures of employee’s attendance and follow-up this process.Maintain and prepare Payroll process and helping employees to reach the maximum degree of job satisfaction.• Suggesting improvement actions which helping in improve work performance.• Organizing and saving HR forms & files, beside entering data on computer and assisting HR Manager in his responsibilities beside performing his roles during his vacations, sickness, travelling or position vacancy.

  • TNT
    • Netherlands
    • Freight and Package Transportation
    • 700 & Above Employee
    • Clearance Clerk
      • Jan 2012 - Oct 2015

       Knowledge of customs clearance procedures, customs lows and customs duties & taxes on goods. Working on building relations with all authorities and customs centers, which in turn provide the necessary support for the company in the management of its operations. Preparing customs transactions related to imported & exported goods, and proceeding in clearance process for shipments. Responsible for making sure that every package has the right of customs release. Otherwise will be hold in customs. Follow up the mails from the Operation team to make sure from every package that has special order on it.

  • ECCO Outsourcing
    • Egypt
    • Outsourcing/Offshoring
    • 200 - 300 Employee
    • Customer Service Representative
      • Apr 2011 - Dec 2011

       Answer all the customers’ requirements with accuracy method and solve their problems. Use the Customer Service skills. Commit with the call scenario and use it with the call. Commit with the Average Handling Time as per every project. Never do any short calls. Escalate any issue to the high level. Commit with the End User privacy information. Commit with the company rules. Commit with the schedule Adherence.  Answer all the customers’ requirements with accuracy method and solve their problems. Use the Customer Service skills. Commit with the call scenario and use it with the call. Commit with the Average Handling Time as per every project. Never do any short calls. Escalate any issue to the high level. Commit with the End User privacy information. Commit with the company rules. Commit with the schedule Adherence.

Education

  • EGYCHAM
    HR Management Diploma, Human Resources Management/Personnel Administration, General
    2016 - 2016
  • Helwan University Cairo
    Bachelor's degree, Social Work
    -
  • Alorman
    Thanwyia Amma
    2001 - 2003

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