Experience

Niagara College KSA

• Registrar Assistant

  • Dec 2017 - Present

  • Maintains a thorough knowledge of academic policies (CoE Guidelines, SSS Progression, attendance, testing, etc), NC KSA data systems and provides training and advice for the campus representatives as requested• Oversees the student services practices by developing, communicating and documenting policies and procedures, implementing and maintaining effective systems, and working in cooperation with the Registrar and the key members to ensure academic policies and procedures are enforced… • Maintains a thorough knowledge of academic policies (CoE Guidelines, SSS Progression, attendance, testing, etc), NC KSA data systems and provides training and advice for the campus representatives as requested• Oversees the student services practices by developing, communicating and documenting policies and procedures, implementing and maintaining effective systems, and working in cooperation with the Registrar and the key members to ensure academic policies and procedures are enforced and proper records are maintained across all NC KSA campuses• Resolves problems and provides direction for day-to-day operations for the NC KSA campus representatives and enhances practices by employing critical thinking skills and creativity• Maintains consistency between the campus enrollment records and CoE enrollment records and reports any variance to the Registrar on a weekly basis• Coordinates audit reports and additional quality assurance reviews of student records on a weekly basis, maintains consistent practices across all NC KSA campuses and ensures that the CoE and KPMG audit expectations are well communicated and enforced • Supports the planning and readiness for the KPMG data audit and quality assurance review• Serves as the principal source of information on all student digital records• Helps to ensure that the student database is accurate and responsive to the needs of the internal and external stakeholders and provides data reports as needed• Communicates the key activity dates proactively on a daily/weekly basis with the Campus Principals and key persons to ensure that all activities are accomplished in a timely manner• Develops and conducts student surveys on a period basis and as per the campus needs in coordination with the key stakeholders• Plays a key role in reviewing and updating the content of the Student Handbook and Academic Calendar• Supports the recruitment activities for each campus and maintains a record of the best practices Show more Show less



Canadian Petroleum Services Inc.

• Administrative Manager

  • Jul 2016 - Dec 2017

   Facilitated overall start-up operations associated with admission, registration and student services  Act as the main source of information on all student records, and supports the planning and readiness for the external data audits and quality assurance reviews Record and monitor student enrolment, attendance and achievement and provide weekly reports on the student attendance and progress. Provide reports to external stakeholders and meet deadlines as per the contractual…  Facilitated overall start-up operations associated with admission, registration and student services  Act as the main source of information on all student records, and supports the planning and readiness for the external data audits and quality assurance reviews Record and monitor student enrolment, attendance and achievement and provide weekly reports on the student attendance and progress. Provide reports to external stakeholders and meet deadlines as per the contractual obligations Setup and communicates the major activities’ key activity dates on a daily/weekly basis with the Campus leadership team and follow-up on ensuring that all activities are accomplished on a timely manner Conduct student and staff feedback surveys and make data driven decisions based in coordination with the key stakeholders Oversees the student services practices including admission, registration and key dates. Effectively communicates and enforces policies and procedures across all departments in consultation with the Registrar/Trainee Affairs Director Provide direction for day to-day operations and resolves problems  Coach and train registration and student services staff and ensure that they maintain the campus enrolment records and student information integrity and consistency across all systems on a weekly basis Develops the Registrar and academic policies and provides training and advice for the campus representatives as requested Championed multiple data improvements projects which lead into a better data recording system and therefore a better decision making (data decisions driven) Supports the Registrar/ Trainee Affairs Director in compiling data reports and ensure the data integrity and consistency across the current and historical data Render direct oversight and leadership on admissions to ensure all students were academically prepared and the training center policies and procedures are well communicated to students Show more Show less



Algonquin College

• Registrar Assistant

  • May 2014 - Sep 2016

   Ensured that all student records are accurate and complete in preparation for the yearly KPMG audit, Coordinated audit reports and additional quality assurance reviews of student records on a weekly basis Maintained consistent practices across all departments and ensures that the CoE and KPMG audit expectations are well communicated and enforced Mapped out the registration process with the support of my colleagues for the purpose of creating a comprehensive set of standards…  Ensured that all student records are accurate and complete in preparation for the yearly KPMG audit, Coordinated audit reports and additional quality assurance reviews of student records on a weekly basis Maintained consistent practices across all departments and ensures that the CoE and KPMG audit expectations are well communicated and enforced Mapped out the registration process with the support of my colleagues for the purpose of creating a comprehensive set of standards procedures and practices that is aligned with the CoE guidelines, SSS Progression attendance and placement testing requirements Registered students in the appropriate programs on the student information system as requested by the Academic department and in many instances that was in a very short notice and over the weekend Reviewed and updated the content of the Student Handbook and Academic Calendar on a periodic basis Supported the start-up operations of the admission, registration and student services information system under the Canadian Education Network (CEN) Management Worked with Canadians, Americans, Saudi, Indians, British, Egyptians and Irish on student related services  Played a key role in reviewing and designing the student manual handbook and academic calendar Supported data reporting between Algonquin College and the Colleges of Excellence on student information ( Delivered technical support for employees, coordination and training of end-users (students and staff) on the student information system Show more Show less



BIN RUSHD OPTICAL

• BRANCH MANAGER

  • Aug 2011 - Apr 2014

  • Managed all operations including staff supervision, finance and monthly reports to the upper management• Increased revenue by 30% by capturing our customer’s referral sources and giving incentives to doctors/hospitals who were referring customers to us the most • Promoted the shop brand and lead the marketing strategy • Created a positive and challenging work environment which later translated in a better productivity and outcomes among the employees• Developed a consistent… • Managed all operations including staff supervision, finance and monthly reports to the upper management• Increased revenue by 30% by capturing our customer’s referral sources and giving incentives to doctors/hospitals who were referring customers to us the most • Promoted the shop brand and lead the marketing strategy • Created a positive and challenging work environment which later translated in a better productivity and outcomes among the employees• Developed a consistent approach to contact customers and standardized the key marketing message and trained employees on how to achieve targets by working smart not just hard. And ensure a quality customer service experience Show more Show less



CANADIAN EDUCATION NETWORK

• REGISTRATION OFFICER

  • Apr 2010 - Jul 2011

   Ensured that all student records are accurate and complete in preparation for the yearly audits Mapped out the registration process with the support of my colleagues for the purpose of creating a comprehensive set of standards procedures and practices Registered students in the appropriate programs on the student information system as requested by the Academic department and in many instances that was in a very short notice and over the weekend Lead the Telemarketing campaign…  Ensured that all student records are accurate and complete in preparation for the yearly audits Mapped out the registration process with the support of my colleagues for the purpose of creating a comprehensive set of standards procedures and practices Registered students in the appropriate programs on the student information system as requested by the Academic department and in many instances that was in a very short notice and over the weekend Lead the Telemarketing campaign and secured 600 new student enrolees within a 4-week period by contributing in a successful recruitment drive to market college programs and school services Championed multiple data improvements projects which lead into a better data recording system and therefore a better decision making (data decisions driven) Supported the overall start-up operations of the admission, registration and student services information system under the Canadian Education Network (CEN) Management, resulting in efficient data consolidation and management of student records for the entire organization Was instrumental in a large number of discrete areas in preparation for the recent Institutional Review, the feedback I received was that our department work were deemed to be outstanding  Collaborated with Canadians, Americans, Saudi, Indians, Chinese, British, Japanese, Egyptians and Irish on student related services as mandated by the Senior Management Played a key role in reviewing and designing the student manual handbook and academic calendar Acted as “Point-of-Contact (POC)” between Algonquin College and the Colleges of Excellence on student information (performance and attendance) Delivered technical support and consulting services for employees, coordination and training of end-users (students and staff) on college operating software Show more Show less



AL-ASMAI COMPANI

• ARCHIVE AND DATA ENTRY (INTERIM JOB)

  • Jan 2009 - Apr 2010

   Managed all Human Resource documentation related to more than 100 employees and was in charge of the quality and accuracy of the information Monitored employees documentation critical deadlines in terms of the expiry date of their official documents i.e. Residence, Passports Input all employee’s information into the employee information portal



PRIME OPTICS

• BRANCH MANAGER

  • Jan 2007 - Jan 2009

  • Facilitated the overall start-up operations of the shop, resulting in proper use of resources and taking the operation up to a higher level • Managed all operations including staff supervision, finance and monthly reports to the upper management• Created a positive and challenging work environment which later translated in a better productivity and outcomes among the employees• Interacted with customers directly and provided them with the information they require in regards to our… • Facilitated the overall start-up operations of the shop, resulting in proper use of resources and taking the operation up to a higher level • Managed all operations including staff supervision, finance and monthly reports to the upper management• Created a positive and challenging work environment which later translated in a better productivity and outcomes among the employees• Interacted with customers directly and provided them with the information they require in regards to our product Show more Show less