Experience

CDC Malaysia (Corporate Development Centre)

• Head of Operations

  • May 2015 - Present

  Operations:  Developed and designed training materials for Disciplinary Awareness, basic Safety Training program and manual and redesigned Career Direction program in Bahasa Malaysia with successful implementation to all levels of employee.  Motivated training participants through varied, interesting activities and being sensitive to the needs of the group – received feedbacks on how my delivery have touched and make a difference in their life. Employee Relations:  Effectively introduced, implemented and enforced new company Disciplinary policy & procedures by continuously conducting plant wide briefing and awareness, hence standardized and improved the existing discipline procedures – substantially reduced absenteeism and tardiness.  Improved company rules and regulations through employee interface and dialogue sessions - achieved 70% employee satisfaction index.  Enhanced and realigned the existing Domestic Inquiry procedures and documentation and thereby protected the company’s interest. Recruitment:  Spearheaded recruitment drive throughout Malaysia including Sabah and Sarawak which achieved outstanding result and met company’s needs in a labor competitive environment.  Identified sources and promoted the company through various modes such as contacts with headmen, political and youth bureau, participated in school talks and Education/Career Guidance Exhibitions organized by Government Departments and constant surveys.  Led and participated in school talks and Education/Career Guidance Exhibitions organized by Government Departments Employee Welfare & Services:  Controlled and maintained cafeteria hygiene and cleanliness as per local and Japan compliance standard  Controlled and monitored hostel occupancy and achieved minimum 80% occupancy rate at all times – reduced cost Show less