Experience

Hawari Group

• Jordan
• Food and Beverage Services
• 1 - 100 Employee

• Restaurant Manager

  • Sep 2022 - Present

  Coordinate daily Front of the House and Back of the House restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Regularly review product quality and research new vendors Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity Estimate future needs for goods, kitchen utensils and cleaning products Ensure compliance with sanitation and safety regulations Manage restaurant’s good image and suggest ways to improve it Control operational costs and identify measures to cut waste Create detailed reports on weekly, monthly and annual revenues and expenses Promote the brand in the local community through word-of-mouth and restaurant events Recommend ways to reach a broader audience (e.g. discounts and social media ads) Train new and current employees on proper customer service practices Implement policies and protocols that will maintain future restaurant operations Show less



مؤسسة هنادي حداد / كارمن كيك

• الأردن

• Branch Manager

  • Jun 2021 - Dec 2022

  Responsible for administrative work within the branch, including monitoring the performance of employees, arranging their vacations, and everything related to administrative matters related to work inside and outside the branch, in everything related to dealing with the factory. - Close supervision and follow-up of all departments in the exhibition (Arabic - cake - warehouses in terms of arrangement, cleanliness, availability of products, and other work requirements in the departments within the branch. - Preserving and ensuring the presence and diversity of products in the exhibition and on the stalls and monitoring the stock permanently according to the work systems in the company and the data. - Reviewing the data and menu of the exhibition and working on arranging them according to the sales of the exhibition in a thoughtful manner based on the financial reports, whether monthly or annual, in comparison Full responsibility for returns and hospitality, full commitment to the permissible percentages and not exceeding them, and devising solutions and mechanisms to achieve the desired goal, with an emphasis on anticipating the quantities required for the branch during seasons and holidays. - Achieving the required target, inventing and presenting auxiliary and supportive solutions to achieve the target, while visiting companies, schools, etc. surrounding the branch, and establishing a solid relationship with those concerned to increase sales in the exhibition. Follow up on all branch work and finish it according to the system in force in the company. - Accurate follow-up of important matters in the branch (maintenance - air conditioning - refrigerators - exhibition board). Follow-up the health conditions of the workers inside the branch on a daily basis, and ensure that there are valid health certificates for all workers in the branch. Show less



puzzle

• Saudi Arabia
• Retail

• Marketing Specialist

  • May 2022 - Jul 2022

  Practical training on the DoubleClick Accounting Program / ERP by preparing budgets, daily entries, price quotations, sales invoices, warehouse feeding system, and procurement system , Marketing plane and Strategies Practical training on the DoubleClick Accounting Program / ERP by preparing budgets, daily entries, price quotations, sales invoices, warehouse feeding system, and procurement system , Marketing plane and Strategies



UNICEF

• United States
• Non-profit Organizations
• 700 & Above Employee

• Regional Coordinator

  • Aug 2019 - Dec 2021

  Training all the executive team of the Ministry of Youth in the region, building their professional capacities, working on developing plans and strategies for work during specific periods, supervising the implementation of these plans, supporting youth centers in all projects of UNICEF and Generations for Peace, training youth, preparing conferences and events, preparing training materials under the supervision of the Minister, and implementing community initiatives. Training all the executive team of the Ministry of Youth in the region, building their professional capacities, working on developing plans and strategies for work during specific periods, supervising the implementation of these plans, supporting youth centers in all projects of UNICEF and Generations for Peace, training youth, preparing conferences and events, preparing training materials under the supervision of the Minister, and implementing community initiatives.



Afaq Jordan for Development and Training

• الأردن

• Marketing Specialist

  • Jan 2018 - Dec 2021

  Preparing marketing plans Marketing campaigns digital marketing Social media management Preparing marketing plans Marketing campaigns digital marketing Social media management



Sahoul al-olat

• Al Mafraq, Jordan

• Sales Accountant

  • Apr 2019 - Jul 2021

  Preparing tax returns. ● Making accounting entries for the sales department. ● Making an import and export account. ● Carrying out sales and collection operations. ● Issuing all customer invoices of all kinds. ● Regularly reviewing bank reconciliations. ● Preparation of clearances between delegates, receipt, and delivery. ● Participation in periodic and annual warehouse inventory. ● Preparing weekly, monthly and annual financial reports and submitting them to the management. ● Harmonious coordination of recording revenues and deposits in the month and quarter closings. ● Monitoring the implementation of the marketing department's regulation and policy approved by the department and raising any violations. Show less



Jordan For Development and Training- spanish Agency

• Al-mafraq

• Capacity Building Officer

  • Jan 2020 - Dec 2020

  I build the capacities of civil society institutions to be incubators of youth leadership, build youth capacities, empower them and qualify them to be youth leaders in their societies in all political, economic and societal fields and set standards for youth leadership with a youth advisor. I build the capacities of civil society institutions to be incubators of youth leadership, build youth capacities, empower them and qualify them to be youth leaders in their societies in all political, economic and societal fields and set standards for youth leadership with a youth advisor.



Mercy Corps

• United States
• Non-profit Organizations
• 700 & Above Employee

• Career Coordinator

  • Mar 2018 - Sep 2019

  I was coordinating the Livelihoods and Employment Platform, training adolescents and youth, securing professional employment grants for youth, networking with civil society organizations, networking with the labor market, creating job opportunities for young people, and conducting a labor market study. I was coordinating the Livelihoods and Employment Platform, training adolescents and youth, securing professional employment grants for youth, networking with civil society organizations, networking with the labor market, creating job opportunities for young people, and conducting a labor market study.



CARE International UK

• United Kingdom
• Non-profit Organizations
• 100 - 200 Employee

• Project Management Trainer

  • Feb 2019 - Jun 2019

  I was training civil society women on project management, making marketing plans, financial management, measuring project success, empowering women, conducting psychological support sessions for them, and supervising the implementation of small projects. I was training civil society women on project management, making marketing plans, financial management, measuring project success, empowering women, conducting psychological support sessions for them, and supervising the implementation of small projects.



Norwegian Refugee Council

• Norway
• Non-profit Organizations
• 700 & Above Employee

• Facilitator Life Skills

  • Sep 2017 - Sep 2018

  I was preparing training materials and helping the trainer train young people on all life skills, human development, preparing reports, community mobilization, youth empowerment in their communities, and supervising the implementation of all community initiatives. I was preparing training materials and helping the trainer train young people on all life skills, human development, preparing reports, community mobilization, youth empowerment in their communities, and supervising the implementation of all community initiatives.



IGC Academy أكاديمية المجموعة الدولية للاستشارات

• Jordan
• Education Management
• 1 - 100 Employee

• Auditor

  • Apr 2017 - Sep 2017

  I was assisting the head of accounts and auditing department in all the accounting and internal and external audit work with the company. I was assisting the head of accounts and auditing department in all the accounting and internal and external audit work with the company.