Experience

OKHTEIN

• Egypt
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Order Fulfillment & Warehouse Operations

  • Aug 2023 - 5 months

  Qesm El Maadi, Cairo, Egypt EG & International Okhtein Be-indie EG & International -Track order fulfillment, and investigate and resolve discrepancies. -Handling courier shipment. -Work closely with carriers, suppliers, and customers to ensure timely delivery of goods. -Develop and implement strategies for improving efficiency, customer service, and cost savings. -Manage the logistics staff and coordinate scheduling and workloads. -Ensure compliance with all applicable laws and… Show more EG & International Okhtein Be-indie EG & International -Track order fulfillment, and investigate and resolve discrepancies. -Handling courier shipment. -Work closely with carriers, suppliers, and customers to ensure timely delivery of goods. -Develop and implement strategies for improving efficiency, customer service, and cost savings. -Manage the logistics staff and coordinate scheduling and workloads. -Ensure compliance with all applicable laws and regulations. -Monitor inventory levels, and adjust ordering and storage accordingly. -Track order fulfillment, and investigate and resolve discrepancies. -Oversee and coordinate all shipping, receiving, and distribution operations Show less



Breadfast

• Egypt
• Transportation, Logistics, Supply Chain and Storage
• 500 - 600 Employee

• Dark Store Fulfillment & Last-Mile Operations Team Leader

  • Nov 2022 - May 2023

  القاهرة مصر -Managing all Fulfillment Point operations on-ground. -Ensure orders are being filled and shipped timely and accurately. -Following up that the FP team members are completing their tasks on time. -Prevents product damage and shrinkage, accidents, and occupational hazards. -Effectively monitors the flow of goods through the stock management system. -Maintain a clean and safe work environment. -Provides clear direction and general guidance to the FP staff in the implementation… Show more -Managing all Fulfillment Point operations on-ground. -Ensure orders are being filled and shipped timely and accurately. -Following up that the FP team members are completing their tasks on time. -Prevents product damage and shrinkage, accidents, and occupational hazards. -Effectively monitors the flow of goods through the stock management system. -Maintain a clean and safe work environment. -Provides clear direction and general guidance to the FP staff in the implementation of procedures, and ensures that these are translated and enforced into action to meet operational goals. -Develops and implements business process initiatives to optimize FP operations in accordance with overall business objectives. -Prepares necessary SOPs for fulfilment processes. -Help analyze current operations and make recommendations on ways to improve. -Manages and provides weekly reporting. Assist in growing our customer base by providing excellent service. -Maintains the highest standards of customer service by immediately attending to and resolving customer issues. -Keeping track of his team performance and area demand. Show less



aloha.com.eg

• Egypt
• Retail
• 1 - 100 Employee

• Hub Operations & Assistant Manager

  • May 2022 - Oct 2022

  مصر -Responsible for receiving and delivering products to and from customers -preparing them for photography -working on the order processing system in all steps (picking-package-deliver to shipping company) -preparing the entire inventory inside the hub -registering products and placing them in a location



Le Voile Scarfs

• Fulfillment & Last Mile Operations Team Leader

  • Oct 2021 - May 2022

  القاهرة مصر -Receiving and storing all required products and making Locations for each product -Work on following up, processing and reviewing orders -Follow up with the shipping company to deliver the orders -Recording and making a list of sales and its types (Instagram -whatsapp- Facebook - website) -Checking on ground the performance in the delivery areas. -Responsible for daily reporting to supervisor



Jumia Egypt

• Egypt
• Retail
• 700 & Above Employee

• Senior Order Processing Operations

  • Mar 2019 - Oct 2021

  مصر -Started from Picker In FMCG warehouse using oms System to make a cycle of picking -Working on in-progress orders in pick list -Supporting inbound & QC on receiving the products -Supporting Outbound Team in Packing - Package Shipping Orders also - I also work in fashion warehouse as a order processing specialist and finished this as a senior fulfillment operator



Souq.com

• United Arab Emirates
• Technology, Information and Internet
• 700 & Above Employee

• Outbound Logistics

  • May 2018 - Nov 2018

  القاهرة قسم المعادي مصر -training in e-commerce outbound system package and pack orders dispatching and duplicate flayers. -support inventory team in rush times -Support in packaging, preparing invoice, and keeping the consignment ready for the couriers of shipping company to collect. -Manage product return.



Jumia Egypt

• Egypt
• Retail
• 700 & Above Employee

• Junior photography assistant

  • Mar 2017 - Oct 2017

  القاهرة مصر -Setting up the studio for each shoot -Organizing, unpacking, and setting up camera and lighting equipment at external locations. -Taking instructions from the principal Photographer. -Assisting with lighting and camera work. -Arrange items to take shoots -Count items after shooting and storage it in inventory station