Experience

Dignity Finance & Investment Ltd

• Nigeria
• Financial Services
• 1 - 100 Employee

• Head Admin | Credit Admin | IT Support

  • Jul 2020 - Present

  - Contacted customers regarding short payments, and credit limit issues. - Assisted the credit and collection team with incoming and outgoing calls. - Reviewed credit applications for 50+ clients to ensure their creditworthiness. - Ensured all comments raised by MCC and BCC on the CRS were adhered to. - Handled payroll, leave, medicals, recruitment, and training of company staff. - Assisted IT officer in software installation and upgrades of 10+ systems regularly. - Reduced Operation Costs By 20% through efficient management of office equipment - Built a strong customer base, interacting with approximately 20 customers per day - Delivered 5+ weekly & monthly reports on company operations to the management. Show less



Premium Pension Limited

• Nigeria
• Financial Services
• 200 - 300 Employee

• Facility Management Officer

  • Aug 2018 - May 2019

  - Ensured that staff complied with the building's health and safety regulations. - Established plans for clients and increased the company's profitability by 30%. - Reduced energy consumption by 25% by implementing energy-saving policies. - Worked with architects to design 5 new facilities & renovated 4 existing facilities. - Ensured that basic facilities such as water, Wi-Fi And Heating Are Well Maintained. - Supervised Multi-disciplinary teams of staff cleaning, maintenance, and security. Show less



First Bank of Nigeria Ltd.

• Financial Services
• 700 & Above Employee

• Branch IT Support | Admin Officer | Cash Officer

  • Jun 2012 - Jul 2018

  - Ensured the monthly reconciliation of general ledger accounts assigned to me. - Created and implemented innovative methods that increased efficiency by 60%. - Opened 200+ of all kinds of current and savings account for customers monthly. - Installed, updated & configured 20+ systems regularly with appropriate software. - Registered 200+ customers monthly into the Bank Verification Number platform. - Set up SMS alerts, phone number changes, account reactivation & account closure. - Increased profit by 35% in 8 months, selling bank’s products and services to clients. Show less



Federal Ministry of Information & Communication

• Maintenance Officer

  • Feb 2010 - Mar 2011

  - Maintained inventory of all equipment & supplies used for maintenance work. - Provided technical advice on repairs & maintenance to the management’s office. - Ensured uninterrupted power supply by scheduling routine generator servicing. - Planned maintenance program & undertook inspections of the facilities equipment - Achieved a 40% reduction in maintenance costs by scheduling timely maintenance - Maintained inventory of all equipment & supplies used for maintenance work. - Provided technical advice on repairs & maintenance to the management’s office. - Ensured uninterrupted power supply by scheduling routine generator servicing. - Planned maintenance program & undertook inspections of the facilities equipment - Achieved a 40% reduction in maintenance costs by scheduling timely maintenance