Experience

edara
• United Arab Emirates
• Telecommunications
• 1 - 100 Employee
• Senior Executive - Sales Operations and processing

  • Oct 2020 - Present


Ultimate HR Solutions

• United Arab Emirates
• Human Resources
• 100 - 200 Employee

• Large Enterprise Sales Operation Support

  • Sep 2016 - Sep 2020

  Operations Support for LE. Operations Support for LE.



Bilkish Human Resource Consultancy

• sales coordinator

  • Dec 2010 - Aug 2016

  Sales Co-ordinator Sales Co-ordinator



SPARSH BPO service

• India
• Consumer Services

• Customer service Associate

  • Apr 2010 - Jul 2010

  •SPARSH is an outsource company for BARCLAYS BANK. •Worked for BARCLAYS Bank Credit Card division. •Handling the Inbound Calls and answering the same. •Attending to customer queries and solving the same. •Provide updated information about the offers to the Customer. •Handling escalated calls and irate customer calls. Guiding customers to alternate delivery Channels •Achieving targets and Goals given by the Team Leader. •Training and mentoring the new joiners. •SPARSH is an outsource company for BARCLAYS BANK. •Worked for BARCLAYS Bank Credit Card division. •Handling the Inbound Calls and answering the same. •Attending to customer queries and solving the same. •Provide updated information about the offers to the Customer. •Handling escalated calls and irate customer calls. Guiding customers to alternate delivery Channels •Achieving targets and Goals given by the Team Leader. •Training and mentoring the new joiners.


WNS Global Services
• Financial Services
• 300 - 400 Employee
• customer servcie associate

  • Jul 2009 - Mar 2010