Abdullah Calasin

Préposé au centre de communication avec la clientèle at Espace pour la vie
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Contact Information
us****@****om
(386) 825-5501
Location
Montreal, Quebec, Canada, CA
Languages
  • French Native or bilingual proficiency
  • Turkish Native or bilingual proficiency
  • English Native or bilingual proficiency

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Credentials

  • Welcoming Ways Training
    Kéroul
    Dec, 2017
    - Oct, 2024
  • Standard First Aid, CPR and AED
    Canadian Red Cross
    Apr, 2018
    - Oct, 2024

Experience

    • Canada
    • Travel Arrangements
    • 1 - 100 Employee
    • Préposé au centre de communication avec la clientèle
      • Oct 2021 - Present

    • Préposé à l'accueil et aux droits d'entrées
      • Jun 2021 - Present

    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Cashier Supervisor
      • Jan 2021 - May 2021

    • Cashier
      • Sep 2020 - Jan 2021

    • Canada
    • Hospitality
    • Concierge
      • Apr 2018 - Mar 2020

      Hôtel de l'ITHQ is a hotel-school in which students are introduced to the hospitality industry. During my time at the hotel, I was personally in charge of giving training to new students at the concierge desk and at the welcoming desk as a telephone operator. I was also in charge of responding to guests' reviews on TripAdvisor, create procedures for packages and manage the Facebook page of the hotel.

    • Telephone Operator
      • Apr 2018 - Nov 2019

    • Canada
    • Hospitality
    • 100 - 200 Employee
    • Bellman
      • Jun 2019 - Sep 2019

      This was my second internship as part of my Tourism Managament program. I mainly had to welcome guests at their arrival, take their luggage up to their room and park both manual and automatic transmission cars. This was my second internship as part of my Tourism Managament program. I mainly had to welcome guests at their arrival, take their luggage up to their room and park both manual and automatic transmission cars.

    • France
    • Hospitality
    • 700 & Above Employee
    • Front Desk Agent
      • Jan 2019 - Mar 2019

      This was my first internship as part of my Tourism Management program. As a front desk agent, not only I did I have to accomplish tasks such as proceeding with check-ins and check-outs, I also had to handle complaints and take part of the village social life. This was my first internship as part of my Tourism Management program. As a front desk agent, not only I did I have to accomplish tasks such as proceeding with check-ins and check-outs, I also had to handle complaints and take part of the village social life.

    • Canada
    • Individual and Family Services
    • Customer Service Representative
      • Sep 2012 - Apr 2018
    • Canada
    • Entertainment
    • 1 - 100 Employee
    • Host
      • Nov 2017 - Nov 2017

Education

  • Institut de tourisme et d'hôtellerie du Québec
    Technical program, Tourism management
    2017 - 2020
  • École des sciences de la gestion (ESG UQAM)
    Certificate, Business Administration
    2015 - 2015
  • Collège de Maisonneuve
    Diploma of Collegial Studies (DEC), Social Sciences - Psychology
    2012 - 2015

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