Experience

Appetito

• Egypt
• Internet Publishing
• 1 - 100 Employee

• Area Manager

  • Oct 2021 - Present

  Ensuring orders are fulfilled and shipped on time and accurately. Following up Fulfilment points teams ( Managers, Assistants, shift leads and pickers) so as to members complete their assignments on time. Provide clear guidance and general guidance to Fulfilment points teams in implementing actions, ensuring that they are translated and enforced into action to achieve operational objectives. Manage all interpolation point operations on the ground. Develop and implement business process initiatives to improve FPs operations in accordance with overall business objectives. Management & opening of more than 8 Dark stores . Responsible for opening and developing Dark stores. Recruitment and development of warehouse specialists. Training new employees and providing ongoing assistance to existing employees. Prepare standard operating procedures necessary for implementation processes. Helping analyze existing processes and make recommendations on ways to improve. Manage and submit weekly reports. Helping grow our client base by providing excellent service. Prevent product damage, shrinkage, accidents and occupational hazards. Effecting monitor the flow of goods through the inventory management system. Maintaining the highest standards of customer service through prompt attention to and resolution of customer issues. Keep track of team performance and area demand. Operations Management, Inventory Control and Supply chain.



Breadfast

• Egypt
• Transportation, Logistics, Supply Chain and Storage
• 500 - 600 Employee

• Fulfilment point & Last Mile Supervisor

  • Jul 2020 - Sep 2021

  Manage all interpolation point operations on the ground.Ensuring orders are fulfilled and shipped on time and accurately.Following up that FP team members complete their assignments on time.Prevent product damage, shrinkage, accidents and occupational hazards.Effecting monitor the flow of goods through the inventory management system.Provide clear guidance and general guidance to FP staff in implementing actions, ensuring that they are translated and enforced into action to achieve operational objectives.Develop and implement business process initiatives to improve FP operations in accordance with overall business objectives.Prepare standard operating procedures necessary for implementation processes.Helping analyze existing processes and make recommendations on ways to improve.Manage and submit weekly reports.Helping grow our client base by providing excellent service.Maintaining the highest standards of customer service through prompt attention to and resolution of customer issues.Keep track of his team's performance and area demand.Training new employees and providing ongoing assistance to existing employees.

• Stock specialist

  • Feb 2019 - Jul 2020



HP

• Azerbaijan
• Online Media

• Assistant Credit Manager

  • Jul 2018 - Jan 2019

• Credit Specialist

  • Jul 2017 - Jul 2018



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Technical Support Specialist

  • Aug 2016 - Feb 2017

• Customer Service Specialist

  • Jan 2016 - Aug 2016