Experience

TotalEnergies New Zealand

• New Zealand
• Oil and Gas
• 1 - 100 Employee

• Supervisor

  • 2017 - Present

  Amman, Jordan Set goals. Supervising the process on a daily basis. Monitor team performance and submit team work report. Discover training needs and provide the necessary exercises. Resolve any problems hindering the workflow. Recognize high performance and achievement.

• Customer Service

  • 2016 - 2017

  Amman, Jordan Taking solar orders from customer’s calls and send it by system to the trucks. Fixing the Total cards problems. Solving the customer’s problems in Total gas stations. Giving customers information’s about the company’s offers.



Crystal Call

• Telecommunications
• 1 - 100 Employee

• Customer Service

  • 2014 - 2015

  Amman, Jordan Timely management of large amounts of incoming and outgoing calls. Follow the script for texts and instructions for calls. Determining customer needs, clarifying information, and providing available solutions or alternatives. Building sustainable relationships with clients. Follow-up procedures to achieve the objectives of the customer service department.