Abdullah Alshehri

Sales Operations and Sales Support Supervisor at Aljabr Trading Company شركة الجبر التجارية
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Contact Information
us****@****om
(386) 825-5501
Location
Riyadh, Riyadh, Saudi Arabia, SA
Languages
  • English Professional working proficiency
  • Spanish Professional working proficiency

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Bio

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Credentials

  • SAP ERP Essential Training
    LinkedIn
    Mar, 2023
    - Nov, 2024
  • Salesforce Essential Training
    LinkedIn
    Mar, 2023
    - Nov, 2024
  • Key Account Management
    LinkedIn
    Feb, 2023
    - Nov, 2024
  • Excel 2019 Essential Training
    LinkedIn
    Aug, 2021
    - Nov, 2024
  • PowerPoint 2019 Essential Training
    LinkedIn
    Aug, 2021
    - Nov, 2024
  • Business Analysis Foundations
    LinkedIn
    Jun, 2021
    - Nov, 2024
  • Business Development Foundations
    LinkedIn
    Jun, 2021
    - Nov, 2024
  • Business Development Foundations: Researching Market and Customer Needs
    LinkedIn
    Jun, 2021
    - Nov, 2024
  • Business Development: Strategic Planning
    LinkedIn
    Jun, 2021
    - Nov, 2024
  • Report Preparation
    معهد الإدارة العامة
    May, 2021
    - Nov, 2024
  • Design Thinking
    Doroob دروب
    Feb, 2021
    - Nov, 2024
  • EF English Proficiency Training Program - Level 10 Upper Intermediate
    Doroob دروب
    Feb, 2021
    - Nov, 2024
  • Fundamentals Of Management
    Doroob دروب
    Feb, 2021
    - Nov, 2024
  • Leadership Essentials
    Doroob دروب
    Feb, 2021
    - Nov, 2024
  • Leadership Skills
    Doroob دروب
    Feb, 2021
    - Nov, 2024
  • Administrative Coordination
    معهد الإدارة العامة
    Jan, 2021
    - Nov, 2024
  • Certified Advisor In Strategic Planning
    Gatd Acadmey
    May, 2020
    - Nov, 2024
  • Administrative Communication
    مركز أزاد للتدريب Azad Training Center
    Apr, 2020
    - Nov, 2024
  • PMP
    Centre of Human Resource Professionals for Training
    Apr, 2020
    - Nov, 2024
  • Strategic Planning
    Centre of Human Resource Professionals for Training
    Apr, 2020
    - Nov, 2024
  • Professional Skills Of The Public Relations
    Subul Training Center
    Jul, 2018
    - Nov, 2024

Experience

  • Aljabr Trading Company شركة الجبر التجارية
    • Saudi Arabia
    • Motor Vehicle Manufacturing
    • 300 - 400 Employee
    • Sales Operations and Sales Support Supervisor
      • Dec 2018 - Present

      *Managing the day-to-day operations of the sales support team, including processing orders, and providing technical support to sales representatives.*Setting goals and objectives for the team, monitoring performance, and ensuring that the team meets its targets. *Developing and implementing sales support processes and procedures to improve efficiency and effectiveness. *Collaborating with other departments, such as Sales management, logistics, and finance to ensure that the sales support team is aligned with the overall goals and objectives of the company.*Monitoring and reporting on sales support performance, including customer satisfaction, order processing times, and technical support response times.*Identifying and implementing opportunities for process improvement and increased efficiency.*Ensuring that the sales support team is providing support to sales representatives and customers. Show less

    • Sales Coordinator
      • Dec 2014 - Dec 2018

      *Organized and Coordinated sales process.*Supported front-line sales teams with well-coordinated administrative operations.*Collaborated with staff members from other departments such as Sales Management, Finances and Logistics to ensure sales.*Providing administrative support to the sales team, preparing sales documents, and managing customer databases.*Processing and tracking customer orders from start to finish, ensuring that orders are accurate and delivered on time.*Answering customer queries and resolving issues in a timely manner to ensure a positive customer experience.*Preparing sales reports and analyzing sales data to provide insights into sales performance and help identify areas for improvement.*Managing the company's customer relationship management (CRM) system to ensure accurate and up-to-date customer information. Show less

    • Plates Register Officer
      • Dec 2013 - Dec 2014

      *Verifying the accuracy of registration information provided by vehicle owners to ensure that license plates are issued correctly.*Issuing license plates to registered vehicle owners and ensure that they are properly installed on the vehicle.*Maintaininge accurate registration records and updating them as needed.*Managing inventory of license plates and order new plates as needed to ensure that there is an adequate supply on hand.*Responding to customer inquiries related to license plates, registration renewals, and other registration issues.*Registration renewals and ensure that they are completed accurately and on time.*Resolving registration issues and ensure that all registration requirements are met. Show less

Education

  • King Saud University
    Bachelor's Degree, Spanish Language and Translation
    2008 - 2013

Community

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