Abdullah Al Shams
Senior Executive Officer, Projects Lead, Cards, ADC & Digital Banking at Prime Bank- Claim this Profile
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English Full professional proficiency
Topline Score
Bio
Credentials
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Trainning on PMP Exam Preparation
Dayspring Technology, Inc.May, 2022- Oct, 2024 -
Trainning of PCI DSS Awareness
TMSS LTDNov, 2015- Oct, 2024 -
Trainning on Red Hat Certified System Administrator
CSLiT Training Dhaka, BangladeshMay, 2015- Oct, 2024 -
Trainning on Red Hat Certified Engineer (RHCE)
CSLiT Training Dhaka, BangladeshApr, 2015- Oct, 2024 -
Cisco Certified Network Associate Industrial
CSLiT Training Dhaka, BangladeshJan, 2015- Oct, 2024 -
Foundation Traning on Banking
Prime Bank Ltd.Oct, 2014- Oct, 2024
Experience
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Prime Bank
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Bangladesh
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Banking
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100 - 200 Employee
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Senior Executive Officer, Projects Lead, Cards, ADC & Digital Banking
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Jan 2022 - Present
Business Analyst: Evaluating options & making recommendations by best practices to ensure business needs are met. Authoring, documenting & delivering concise technical and functional specifications that drive the successful completion of projects & implementations and fully-functional deployments. Develop an in-depth knowledge of product functionality, a solid grasp of technical aspects of the applications, possess an in-depth understanding of the FinTech domain. Work with global Technology Solutions Providers to understand needs and requirements. Project Management: Setting project goals and coming up with plans to meet those goals. Maintaining project time frames, budgeting estimates and status reports. Project management and leadership skills for managing projects and the teams involved with them. Strong written and verbal communication skills to coordinate with team members and management and explain technical issues. Organization and time management skills to keep projects on track and within budget. Coordinating project team members and developing schedules and individual responsibilities. Ongoing Projects:Role: Business Analyst and Projects Lead (Business)1. Implementing new SWITCH for Card, E-com and ATM eco system.2. Implementing new Card Management System for Credit Card, Debit Card and Prepaid Card.3. Implementing new Prepaid Card and Dual Currency Debit Card.4. Implementing new ACS (E-com).5. Implementing new Card Perso Solution.6. Implementing IDTP (Interoperable Digital Transaction Platform).Project Manager:1. Implementing Web based Internet Banking (New) and introducing Auto Pay, Geo-fencing, Geo-location Alert, Google FCM, Self Service Module for Cardholder, Card Based Payment, EkPay, DPDC Prepaid, DESCO Prepaid, DNCC, BUET, KGDCL, Titash Bill pay using MyPrime (mobile App).Role: Project Member:9. New Website Development10. Card Data Migration.11. New ATM and Cash Recycle Introducing.12. PCI DSS Implementation.
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Executive Officer, Manager & Projects Lead, Cards & ADC
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Oct 2019 - Dec 2021
Technology Business Analyst: Aligning IT, InfoSec, Business, Operations and Solution Providers for introducing & updating FinTech solutions, platforms, channels. Creating new models that support business to establish initiatives and strategies to improve for generating revenue like- Cards (Debit, Credit & Prepaid), e-Biz, e-Com, e-Gov, Digital Financial Systems, Card Management System, Core Financial System, Alternate Digital Channels like- Mobile App, iBanking, Chatbot, eKYC, Payment Cards, Switching System, Integration with Billers, Merchants, POS, MFSs, PSPs, PSOs, NPSB, BEFTN, RTGS, IDTP, A-Challan by analyzing & developing innovative integrated solutions.Analyzing and improving the performance of Software and Solution based customer’s accessible channels and support services. Efficiently integrating new systems, programs, & applications with business operations & services.Project Manager: Rigorously manage & track project activities, ensure they are in-lined within target dates, ensure project documents clear & concise, manage to project plan, ensure all project stakeholders adhere to project expectations. Manage concurrent projects while developing timelines with key milestones, delivery & proper cataloging of assets. Tracks project statuses & manages project issues & risks, to include evaluation of progress/quality, while developing action plan to address gaps/risks throughout project life cycle to ensure. Builds and leads effective teams on multiple initiatives simultaneously, including sponsor, stakeholder, vendor / business partner, & team relationships while prioritizing multiple projects and managing resources. Coordinate Daily Creative Scrums with all stakeholders, consolidating feedback & ensuring team knows next steps & assign action items. Continuously evaluate & communicate status of ongoing projects, identify any bottlenecks/risks, manage expectations as needed, find ways to streamline workflow & optimize process to identify best practices.
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Trainee Assistant- Junior Officer-Officer-Asst Manager (Operations, Technology Business, Projects)
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Jul 2010 - Sep 2019
1. Business Analyst & Project Manager: Implemented Prime Bank Contact Center Solution, Introduced Auto Service Charge Realization Process, Introduced Unified Platform for Internet Banking (App, Web), Expansion of ATM network across the country, Implemented Anti Skimming solution at ATM and EMV Up-gradation of ATM.2. Project Member:a. EMV Issuing and Accruing project, Up-gradation of SWITCHING system (IST 7.7), Introduced Mastercard and JCB Debit Card, NPSB Channel, BEFTN-BACH-II, T24 Up-gradation, BTCL, DPDC, DESCO Bill Payment in Internet Banking, Introduced iOS App for Internet Banking.3. Operations:1. Card Personalization2. PIN Generation3. ATM Installation and Commissioning4. ATM Operations & Maintenance5. Internet Banking Operations6. SMS Banking Operations7. Debit Card Operations8. Dispute Management9. Contact Center Management10. ATM Network Monitoringb. Prepared ATM Establishment and Operational Policyc. SOP developed for whole ADC Operations.d. BCP (Business Continuity Planning) & Disaster Recovery Planning for Cards & ADC.e. SOP of Internet Banking, ATM Operations, Debit Card Operations & SMS Banking (Push Pull) Service.f. OLA for ADC Servicesg. Cost Benefit Analysish. Procurement of new ATM & Cash Recycleri. Procurement of Debit Cardj. Procurement of Prepaid Cardk. Executing SLA, AMC with ATM Service Provider, Internet Service Provider, Cash Service Vendor, Card Personalization vendor, Card Management System vendor, SWITCH Vendor.Technical Writer:1. User Manual, BRS, BRD, FSD, RFP, RFQ, SOP, Process, Policy, SLA preparation.2. Circular, Compliance Report, Minutes Taking, Board Memo, RFP Evaluation, Presentation Preparation.MIS and Business Strategy: Cost Benefit Analysis, Process Re-engineering & BPM. Skills: Team Leadership · Communication · Analytical Skills · Information Technology · Leadership · Project Planning.
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Flora Telecom Limited
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Computer Networking Products
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1 - 100 Employee
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Assistant System Engineer
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Nov 2008 - Jun 2010
System Engineering of HP Server/PC, Windows2003/NT, Small Business Server, DHCP, DNS, Routing, Networking, PC/Hardware Trouble Shooting, Software Installation, Protect the System from Viruses, spyware and Malware and worm. System Engineering of HP Server/PC, Windows2003/NT, Small Business Server, DHCP, DNS, Routing, Networking, PC/Hardware Trouble Shooting, Software Installation, Protect the System from Viruses, spyware and Malware and worm.
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Education
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2003 - 2008
East West University
Bachelor of Engineering - BE (Information & Communications Engineering), Computer Systems Networking and Telecommunications
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