Key Account Manager

• May 2022 - Present

- Managing the Sales Process and achieving the sales target- Actively seek out new sales opportunities through cold calling, networking, and social media.- Conduct market research to identify selling possibilities and set up meetings with potential clients.- Tracking and generating reports on sales metrics and financial data- Generating reports on Social Media utilization & Digital Query Management- Establishing a framework to ensure the best customer satisfaction to increase the Conversion rate, Retention rate & Referral system- Establishing a framework to evaluate the learner’s progress in a specific time duration, collect the learners' reviews in various formats, and maintain the 100% service quality- Participate on behalf of the company in exhibitions, conferences, or any related events.- Collaborate with the team members to achieve the KPIs Show less

Business Development

• Jun 2021 - Apr 2022

- Hire campus ambassadors from different universities in Bangladesh.- Manage 50+ campus ambassadors & make a KPI sheet of those ambassadors.- Manage daily updates using Google Spreadsheet- Plan, design & organize marketing campaigns for different on-live courses.- Develop social media content.- Manage the live classes on Facebook & Youtube.- Write blogs for the website.

Quiz Creator

• Jan 2019 - Mar 2019

Smartbook Writer

• Jan 2018 - Apr 2018