Experience

Royal Tulip Sea Pearl Beach Resort & Spa

• Bangladesh
• Hospitality
• 1 - 100 Employee

• Asst. Manager Activities Water Park

  • Oct 2019 - Present

  Created the Kids Program for ages five through twelve years for Royal Tulip Sea Pearl Beach Resort. Also, for adults. Daily activities included arts and crafts, swimming, outdoor/indoor games and movie zone and International Water Park. . Planned and orchestrated all departmental recreation resort activities including ping pong, badminton, beach cricket, long tennis, beach arts/crafts, poolside bingo, beach volleyball & etc. . Managing and planning the vast International Water Park, It contains Wave Pool, Fun Pool, Rain Dance, 6 Big Water Slide, 5D Cinema, Ghost House, Swing chair & Paired Ship. . Facilitated teambuilding programs for groups and conventions. . Created a successful program including kids camp, daily activities and group recreation. . Administered staff scheduling and payroll. . Maintained established budget. . Maintained guest satisfaction. Helped to increase revenue yearly budget. . Created, organized and marketed daily activities and events for guests to enjoy. . Evaluated employees on job performance, work ethic, and attendance. . Identified and approached, in a proactive and guest friendly way, potential guest issues and solutions. . Worked with sales team to increase business resulting in achieving sales. . Hired and trained a staff of over 45 individuals to successfully run the recreation department at Royal Tulip Sea Pearl Beach Resort. . Oversaw safety of all year-round resort members, served as CPR/First Aid. Given the training of Lifeguard. . Maintained appropriate levels and process end of month inventory. . Enhanced overall operations of the Recreation department to include updating new hire training manual, implementing new standard operating procedures, and creating new policies to ensure the highest customer service is upheld. . Created new revenue opportunities to include fencing instruction and merchandising. . Trained in IDS, Micros, POS & Xeon Software programs. Show less



Heritage Resort Ltd

• Bangladesh
• Hospitality
• 1 - 100 Employee

• Recreation Manager

  • Jun 2019 - Aug 2019

  1. Managing & supervising whole Operation of Recreation. 2. Marketing plan and implementing to achieve target. 3. Controlling ability to the whole Operation of Recreation 4. Establish staff training, Orientation & Project presentations. 5. Wider understanding in Recreation operation. 6. Effective staff managing skill. 1. Managing & supervising whole Operation of Recreation. 2. Marketing plan and implementing to achieve target. 3. Controlling ability to the whole Operation of Recreation 4. Establish staff training, Orientation & Project presentations. 5. Wider understanding in Recreation operation. 6. Effective staff managing skill.



BRAC CDM (BSL-Brac Services Limited)

• Assistant Manager Recreation

  • May 2016 - Jan 2019

  1. Managing & supervising whole Operation of Recreation. 2. Marketing plan and implementing to achieve target. 3. Controlling ability to the whole Operation of Recreation. 4. Establish staff training, Orientation & Project presentations. 5. Wider understanding in Recreation operation. 6. Effective staff managing skill. 1. Managing & supervising whole Operation of Recreation. 2. Marketing plan and implementing to achieve target. 3. Controlling ability to the whole Operation of Recreation. 4. Establish staff training, Orientation & Project presentations. 5. Wider understanding in Recreation operation. 6. Effective staff managing skill.



The Palace Luxury Resort

• Bangladesh
• Hospitality
• 1 - 100 Employee

• Senior Supervisor Recreation

  • Mar 2014 - Apr 2016

  1. Managing & supervising whole Operation of Activities & Recreation. 2. Marketing plan and implementing to achieve target. 3. Controlling ability to the whole Operation of Activities & Recreation. 4. Establish staff training, Orientation & Project presentations. 5. Wider understanding in Activities operation. 6. Effective staff managing skill. 1. Managing & supervising whole Operation of Activities & Recreation. 2. Marketing plan and implementing to achieve target. 3. Controlling ability to the whole Operation of Activities & Recreation. 4. Establish staff training, Orientation & Project presentations. 5. Wider understanding in Activities operation. 6. Effective staff managing skill.



THE WESTIN DUBAI & LE MERIDIEN MINA SEYAHI BEACH RESORT & MARINA

• Team Leader Pool & Beach

  • Jan 2009 - Jan 2014

  1. Managing & supervising whole Operation of Activities & Water Park. 2. Controlling ability to the whole Operation of Activities & Water Park. 3. Establish staff training, Orientation & Project presentations. 4. Wider understanding in Activities operation. 5. Effective staff managing skill. 1. Managing & supervising whole Operation of Activities & Water Park. 2. Controlling ability to the whole Operation of Activities & Water Park. 3. Establish staff training, Orientation & Project presentations. 4. Wider understanding in Activities operation. 5. Effective staff managing skill.


Le Meridien Mina Seyahi Beach Resort & Waterpark
• United Arab Emirates
• Hospitality
• 1 - 100 Employee
• Life Guard

  • Apr 2008 - Jan 2009