Abdullah Darwish
Collaboration Team Leader at Data Consult Saudi- Claim this Profile
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Bio
Hadi Tannous
I've worked with Abdullah on several projects so far. Throughout these projects, Abdullah proved to have fast learning capabilities in grasping different aspects of the technology and strong analytical skills. I wish Abduallah the best in his career and hope to work with him again on future projects
Hadi Tannous
I've worked with Abdullah on several projects so far. Throughout these projects, Abdullah proved to have fast learning capabilities in grasping different aspects of the technology and strong analytical skills. I wish Abduallah the best in his career and hope to work with him again on future projects
Hadi Tannous
I've worked with Abdullah on several projects so far. Throughout these projects, Abdullah proved to have fast learning capabilities in grasping different aspects of the technology and strong analytical skills. I wish Abduallah the best in his career and hope to work with him again on future projects
Hadi Tannous
I've worked with Abdullah on several projects so far. Throughout these projects, Abdullah proved to have fast learning capabilities in grasping different aspects of the technology and strong analytical skills. I wish Abduallah the best in his career and hope to work with him again on future projects
Credentials
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Exam Tips: AWS Certified Solutions Architect - Associate (SAA-C02)
LinkedInDec, 2022- Oct, 2024 -
Wireshark: VoIP
LinkedInOct, 2022- Oct, 2024 -
Cisco Certified Internetwork Expert Collaboration (CCIE-C)
CiscoFeb, 2022- Oct, 2024 -
Cisco Unified Contact Center Enterprise Specialist
CiscoJan, 2019- Oct, 2024 -
Zoom Certified Expert
EleveoJan, 2019- Oct, 2024 -
Cisco Certified Specialist - Collaboration Cloud & Edge Implementation
CiscoJan, 2018- Oct, 2024 -
Cisco Certified Specialist - Collaboration Core
CiscoJan, 2018- Oct, 2024 -
Express Collaboration Systems Engineer Representative
CiscoJan, 2018- Oct, 2024 -
Cisco Certified Specialist - Collaboration Call Control & Mobility Implementation
CiscoJan, 2017- Oct, 2024 -
Cisco Certified Specialist -Implementing Cisco Collaboration Applications
CiscoJan, 2017- Oct, 2024 -
Cisco IP Contact Center Express Specialist
CiscoJan, 2017- Oct, 2024 -
ZOOM Certified Professional
EleveoJan, 2015- Oct, 2024 -
CCNP R&S
CiscoFeb, 2013- Oct, 2024 -
CCNA Voice
CiscoApr, 2010- Oct, 2024 -
CCNP collaboration
CiscoApr, 2018- Oct, 2024 -
CCVP
CiscoNov, 2011- Oct, 2024
Experience
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Data Consult Saudi
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Information Technology & Services
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1 - 100 Employee
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Collaboration Team Leader
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Apr 2022 - Present
- Lead technical resource responsible for improving Cisco Unified Collaboration systems. - Responsible for ensuring the reliability and continued improvement of Unified Communications, Contact Center, and Collaboration applications and infrastructure. - Managing and optimizing voice and video infrastructure consisting of CUCM, CUC, UCCX,UCCE,PCCE PCA, Webex, Spark, CMS, TMS, VCS, Jabber-Guest, MRA etc. - Wielding multiple evolving technologies, including Twilio, FreeSwitch, Cisco IOS, Linux CentOS, ESXIi, VMWare, Bash scripting, and TCP/IP Networking. Show less
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World Food Programme
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Italy
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Non-profit Organizations
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700 & Above Employee
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Unified Communication Integration Consultant
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Sep 2021 - Apr 2022
- Overview analysis of needs/requirements and existing infrastructure and services specifically aimed at understanding the parameters and limitations that are relevant to the solution design. - Presentation of options for an integrated solution with pros/cons and approximate costing for discussion with WFP. - High-level design of the solution including prototype and PoC implementation. - Testing of device compatibility/communications quality - Implementation strategy covering world-wide unified communication system of WFP. Show less
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Freelancer.com
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Australia
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IT Services and IT Consulting
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1 - 100 Employee
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VoIP & Unified Communication Consultant
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Nov 2016 - Sep 2021
- Demonstrated strong analytical, troubleshooting, and problem-solving skills. - Implemented and supported Cloud-based and on-premises, Video conferencing solutions (WebEx, Zoom, MS teams) - Configured Wireless technologies, Cisco WLC and Cloud-based AP (Meraki). - Deployed and Installed voice systems (3CX, asterisk, FusionPBX, FreePBX). - Installed and configured a variety of models from Ribbon and AudioCodes SBCs (Session Border Controller). - Installed and integrated Billing systems (Imagicle BillyBlues, ASTPP) - Configure and Analyzing SIP (Session Initiation Protocol) traces between customer end to SBCs. - Actively listened to customers' requests, confirming full understanding before addressing concerns. - Worked flexible hours; night, weekend, and holiday shifts. - Conducted security assessments and made recommendations for disaster recovery, remote access, network appliances, servers, and directory services. - Demonstrated proficiency in Linux, virtual platforms, and cloud connectivity. Show less
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Data Consult
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Saudi Arabia
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Information Technology & Services
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100 - 200 Employee
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Senior Collaboration Engineer
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Oct 2012 - Sep 2021
- Configured, managed, and troubleshot VOIP and multi-media (video) distributed systems and platforms.- Implemented and integrated Unified Communications projects based on Cisco UC Technology.- Configured, tested, operated, maintained, and managed voice - Cisco IOS Voice products based on SIP, MGCP, and H.323- Virtualized Cisco UC solutions on UCS box (UC on UCS) – based on VMware ESXi- Deployed Cisco Contact Center UCCX, UCCE, and PCCE.- Implemented Cisco Social Miner and Integrated with Social media Platforms.- Performed duties in accordance with all applicable standards, policies, and regulatory guidelines to promote a safe working environment. Show less
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Network Engineer
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Feb 2009 - Oct 2012
Perform support and maintenance for both existing and newly designed networksProvided detailed technical documentation, including network diagrams, process flow charts, and procedural guidelines.Monitored network capacity and performance, as well as diagnosed and resolved complex network problems.Coordinated establishment of the local area and wide area network to provide robust infrastructure and data capacity for new applications and communication between sites.Provided complete end-to-end engineering and installation of route-based IP network solutions.Implement Routing, Switching, Wireless, and minor Network Security projectsDemonstrated success in dealing with firewalls, IDS/IPS, SEIM, access control, and load-balancing. Show less
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Education
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Cisco Networking Academy
CCIE Collaboration #66331 -
Damascus University
Bachelor of Engineering - BE, Information Technology -
Jami't Alep
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Cisco Networking Academy
CCNP, Networking -
Cisco Networking Academy
CCVP, Networking -
ZOOM Technologies
Zoom Certified Expert