Abdulla Muhanna

Training & Develepement Expert at Masrouji Group
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Languages
  • Arabic Native or bilingual proficiency
  • English, Middle (1100-1500) Limited working proficiency

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Taleb Idkeidek

عبد الله مهنا من الأشخاص الذين تجتمع فيهم المهنية العالية والأخلاق الرفيعة وبعد النظر وقوة التنفيذ وهذه صفات ندر ما تجتمع في شخص واحد، عرفته في أكثر من موقف وفي عدة مجالات ودوما أسعد بالحديث معه والاستماع لما لديه وثقتي كبيرة بأن مساه المهني مع روعته لا زال في بداية الرحلة التي تحمل في طياتها العديد من الانجازات والنجاحات، سعيد وفخور بمعرفتك صديقي

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Credentials

  • Consultant Certified Trainer
    Arab Trainers Union - League of Arab States
    Mar, 2019
    - Oct, 2024
  • Certified Trainer
    Palestinian of Trainers Association
    Jan, 2018
    - Oct, 2024
  • Certified Trainer
    International Champion Trainer
    Feb, 2018
    - Oct, 2024
  • Certified Professional Collector Trainer (CPCT)
    Sales Professional Society.
  • Certified Sales Trainer
    Sales Professional Society.

Experience

    • Palestine, State of
    • Pharmaceutical Manufacturing
    • 1 - 100 Employee
    • Training & Develepement Expert
      • Apr 2017 - Present

    • Marketing & Sales Consultant Certified Trainer
      • Jun 2016 - Present

      Responsibilities: Identifying and assess training needs within the company’s Organization methodology.Designing the customized training courses based on corporate requirements to cover and support the different aspects of the business for the organization. Evaluating training materials and tools, Implement training for Masrouji group employees and some external partners, provide reporting and training outcome to management related to the benefits of the training.Conduct surveys. Develop Training presentations, conduct and evaluate training programs.Training's Conducted :1. Basic Selling Skills2. Professional Selling Skills 3. Professional Marketing Strategies4. Integration between Marketing and Selling5. 7 Steps to the call to hit your goal6. Marketing under competition and tight7. Market yourself and your product 8. Buying Motives9. Communication Skills and Strategies10. Phone Communication Strategies11. Communication in body language12. Negotiation Skills and Strategies13. Integration between Selling, Communication and Negotiation 14. How to differentiate in Customer Care Strategies 15. Presentation skills and the art of recitation16. Planning Goals & Priorities Management 17. Self-Management 18. Customer Classification and Market Analysis19. Customer – Consumer Behavior20. Category Management and Merchandising inside POS 21. Effective Promotion in POS22. Stress Management23. Problem Solving and Decision Making Dynamic24. Positive Thinking25. Team Building26. Effective Coaching 27. Training skills for Managers and Supervisors28. Supervisory skills for Managers and Supervisors 29. Strategies to attract new customers30. Integration between sales and collection31. TOT for non Trainers32. Business Strategies & Marketing Plan33. Sales Management Show less

    • Marketing & Sales Manager , Coaching Specialist
      • Jun 2013 - May 2016

      I have more than 20 successful years of Sales, Marketing, Promotion, Budgeting, Recruiting, Forecasting, Coaching, Developing & Training with an extensive theoretical & practical experience in all mentioned sectors . I strongly believe that my experience will be an assist to be any of growing team . Experienced in Marketing and Sales with a demonstrated history of working in the pharmaceuticals industry. Skilled in Market Access, Pharmaceutics, Management, Strategic Planning, and Pharmaceutical Sales. Strong sales professional with DBA Degree. Show less

    • Switzerland
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Marketing & Sales Manager
      • Mar 1997 - May 2013

      One of my proud projects I did in my career was : Novartis Club The project's summary was to emphasize "CME" continuous Medical Educational Program by helping and enhancing GP's Doctors on how to diagnose & treat Hypertension, Diabetes , Asthma, Respiratory infections, Osteoporosis…etc) through series of lectures. Road Shows activities were made to emphasize on key messages of Novartis's products after the lecture and create brand awareness & interest. Moreover, these activities were the right promotion for the project. My Duties in this position were : Promotion, Budgeting, Recruiting, Forecasting, Coaching, Developing & Training the new comers. Head of Mass and Retail Company Name: Novartis Dates Employed2008 – Dec 2012 During my Career, I led one of the major projects that was : Novartis pharmacist Academy. Project's summary was created to make a connection and more communication between Novartis and the pharmacists, to support our work with the pharmacists , and to generate loyalty to Novartis's products. This idea conducted through a series of events and meetings between Novartis Team and their Trainers / Doctors and a group of pharmacists where promotions and scientific lectures that took place in a positive and passionate atmosphere . Road Shows activities were made to emphasize the key messages of Novartis's products after the lecture and create brand awareness & interest in an enjoyable atmosphere. Moreover, these activities were the right promotion for the project. My Duties in this position were : Promotion, Budgeting, Recruiting, Forecasting, Coaching & Mentoring, Developing & Training the new comers. Show less

Education

  • Augusta University
    DBA, Marketing
    2019 - 2020
  • MBA
    Master of Business Administration - MBA, Business, Management, Marketing, and Related Support Services
    2014 - 2016
  • Al-najh National University
    Bachelor of Science - BS, Chemistry
    1989 - 1994

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