Abdulkream Alnowibet

Head of Sales Operations at Saudi Plastic Products Company Ltd. (SAPPCO)
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Contact Information
us****@****om
(386) 825-5501
Location
Riyadh, Saudi Arabia, SA
Languages
  • English Professional working proficiency
  • Arabic Native or bilingual proficiency

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Credentials

  • Communication Skills for Telework
    Doroob دروب
    May, 2020
    - Nov, 2024
  • Problem Solving in Telework
    Doroob دروب
    May, 2020
    - Nov, 2024
  • Let's Chain It 2022 Achiever
    Trax Group
    Oct, 2022
    - Nov, 2024

Experience

    • Saudi Arabia
    • Plastics Manufacturing
    • 100 - 200 Employee
    • Head of Sales Operations
      • Oct 2022 - Present

      -Create sales department targets based on business trends and future plans.-Develop strategies for the sales department by providing the sales team with the general information they need.-Supervise the daily sales operations and ensure that purchase orders are installed in the electronic system in cooperation with the financial department.-Check the availability of materials for sale in cooperation with the Production and Quality Department.-Coordinate with the production department to produce the required quantity in case it is not available.-Coordinate and provide logistical services and conclude many contracts to secure the transfer of purchase orders in an optimal and faster manner.-Select employees to work in the sales department, train them, and manage activities related to them to achieve the desired profit goals.-Define sales areas, determine the paths of salesmen, and determine sales quotas.-Hold regular conference calls with members of the sales team, review his expense reports, and support him on an ongoing basis.-Answer customer questions, addressed their concerns, and built brand awareness, through meetings and sales presentations.-Resolve customer complaints related to sales and ensure their satisfaction with the services provided.-Review reports on sales activity, evaluating results, and take appropriate corrective measures to improve performance.-Submit periodic sales reports to senior management. Show less

    • Deputy Manager
      • Jan 2022 - Oct 2022

      -Followed best practices and applied the latest strategies to implement sales procedures and operations.-Contributed to the recruitment and development of workers, supported them, supervised them and managed their performance.-Ensured that employees follow all company policies and operational controls.-Developed a specific methodology to develop the skills of the work team.-Determined the expected risks during the implementation of the various works.-Managed communication with various departments such as finance, accounting, human resources and marketing.-Achieved maximum customer satisfaction in accordance with the plans of the organization.-Ensured high quality activities with maximum service and profitability for the organization.-Provided a detailed summary of activities and presented it to officials periodically during complex meetings.-Observed market trends and made proposals that contributed to achieving the desired improvement. Show less

    • Sales Operations Administrator
      • Nov 2020 - Oct 2022

      -Provided administrative support to the sales team in accordance with defined general policies, standards and operational controls.-Handled everything related to logistics, pricing and product specifications.-Ensured that all contracts are compliant with financial models, meet specified business standards and within timescales.-Received and responded to questions and requests from the sales team, and made sure to provide them with the necessary information.-Processed all orders received for the sales team, which were kept in an accurate manner.-Validated the transaction closing process.-Took care to coordinate communication to and from members of the sales team.-Communicated critical feedback from customers internally to make informed decisions.-Updated and distributed the monthly receipt report on a daily basis to the sales management team.-Checked that sales targets were being met and reported any deviations. Show less

    • Saudi Arabia
    • Education Administration Programs
    • 1 - 100 Employee
    • Administrative Assistant
      • Jan 2018 - Nov 2020

      -Performed basic administrative, office and secretarial tasks and activities for the school. -Provided support for the daily organizational and administrative school operations to achieve the desired educational goals. -Prepared the agenda, defined its priorities and implemented it. -Received letters and parcels, sorted them, and directed them to the relevant department, with competence in preparing various le them. -Organized school meetings and documented their minutes. -Purchased or ordered office supplies, tools, papers, etc. -Prepared travel and conference arrangements. -Supervised students and made appropriate decisions in the event of a defect affecting the school day. -Received and processed and organized the files of new and transferred students from and to school. -Took attendance, lateness and absence of students from school. -Receipted and storage of materials, equipment and textbooks in the designated places. -Submitted periodic reports to the senior management. Show less

Education

  • King Faisal University
    Bachelor's Degree, Business Administration

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