Experience

Samsung Saudi Arabia

• Saudi Arabia
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Logistics Management Specialist

  • Dec 2022 - Present

  Key Responsibilities • Managing inbound freight from factories in more than 6 countries. • Managing import clearance operations and preparing SABER certificates. • Keeping & maintaining inbound master data records. • Design and develop data reports ad presentations as per management requirements. • Monthly, quarterly & yearly warehouse inventory. • Making system stock transfer transactions. • Managing Ecommerce B2B & B2C outbound orders & returns for local KSA orders. • 3PL control through daily operations follow-up, weekly meetings and performance KPIs review. Key Achievements • Reduced logistics cost by 20% through arranging B2B small orders with different 3PL partner. • Managed B2C A/C delivery and installation project, trained courier team and established the proper operations also create proper installation checklist. • Reduced B2C customer address error by 50% through proper remapping to the region, city & district list on the website. • implemented revised policy and process with 3PL to show where each party's responsibility falls in damaged order cases, also revised proof of delivery document to reduce such cases. Show less



NADEC Foods

• Saudi Arabia
• Food & Beverages
• 700 & Above Employee

• International Sales Operations Specialist

  • Dec 2020 - Dec 2022

  Key Responsibilities • Securing sales orders and managing the sales cycle until delivery. • Managing, analyzing, and summarizing the monthly Sales Forecast and plans. • Follow up with involved teams to streamline sales operation processes. • Presenting analytic insights, and continuously looking for ways to improve sales & operations. • Improving the overall efficiency and performance of international business, i.e. reducing lead times and expanding international coverage. • Analyzing monthly & yearly product’s demand and providing it on monthly bases to Supply Chain. Key Achievements • Signed up 2 new customers in Somalia and Sudan resulting increase in monthly sales of 60K SAR. • Introduced price margin Vs product volumes method which increased revenue by 8% while retaining a healthy margin. • Improved sales operation team productivity by refining work forms saving 40% of procedures time. • Improved product’s monthly demand forecast accuracy which become 93%. • implemented full procedure of International Sales Dept into ERP system (SAP) applications being the first Dept in the company that runs fully on the new system, also developed more systemized procedures which helped increase overall work efficiency. • Developed a multi-functioned interactive dashboard showing sales summary, customers performance KPIs by day, month & year. Show less



UNITED FOOD INDUSTRIES CORPORATION LIMITED

• Saudi Arabia
• Food and Beverage Manufacturing
• 100 - 200 Employee

• International Sales Operations Specialist

  • Jul 2019 - Dec 2020

  • Managing sales orders operation from order processing to delivery. • Making monthly, quarterly, and annual sales targets within the international regions. including regular forecasts to Export regional sales managers and Export Sales Director. • Working closely with operations and logistics teams to ensure orders are shipped per shipping and delivery requirements. • Analyzing international markets and providing performance reports of current customers. Key Achievements • Signed up 3 new customers in Malaysia, Sri Lanka and Indonesia resulting increase in monthly sales of 100K SAR. • Implemented an automated dashboard that shows customer's daily and monthly performance. • Managed to improve weekly sales orders planning reports which reduced preparing time by 50%. Show less



Jak | جاك

• Saudi Arabia
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Operations Specialist

  • Nov 2018 - Jun 2019

  Key Responsibilities• Coordinating with the operations team for accurate and speedy delivery of core operation services.• Ensuring the accurate scheduling of the order's delivery.• Keeping financial reports of commissions and collections of deliverymen.Key Achievements• Within two months I completed the assignment of establishing the operations of a new branch in the eastern region, which made sure to cover the entire operations of the region.• Introduced a new tool to assign orders to deliverymen saving 70% of the time using the previous method. Show less

• Operational Coordinator

  • Sep 2018 - Nov 2018

  Coordinate the receipt, distribution, and delivery of shipmentsRouting and follow-up drivers



Saudi Aramco

• Saudi Arabia
• Venture Capital and Private Equity Principals
• 1 - 100 Employee

• Trainee

  • Jul 2017 - Aug 2017

  Gain experience in the work environment in my field Training on the use of SAP program Gain experience in the work environment in my field Training on the use of SAP program