Retail Station Manager

• 2017 - Present

Experience RAINOIL LIMITED. RETAIL STATION MANAGER, NTA ROUNDABOUT, UNITY SQUARE, LOKOJA, KOGI STATE. 24 th November, 2017 – till date. RESPONSIBILITIES. My responsibilities includes: • I represent Rainoil brand in Kogi state. • Monitor products delivery cum accuracy. • Ensure products quantity/quality assurance is guaranteed. • Accurate and timely reporting of daily, weekly, monthly, bi-monthly, quarterly and annual sales activities. • Attend to maintenance, auditors and other officers as the case may be from time to time. • Compiles and analyses periodic sales records and consolidates such records to the area manager on monthly basis. • Ensure brand dominance within assigned territory. • Carry out regular and routine pump checks • Consistently and constantly meeting sales target as stipulated by the retail department. • Achievement of over 70% increment in sales target. • Station maintenance and facilities management. • Timely lodgment of daily sales into company’s bank account. • Managing industry regulators and maintain healthy relationship with government agencies. • Represents my station at regional meetings periodically to present periodic reports to regional heads/management. • Negotiates new business opportunities to open new business fronts. • Rainoil LPG northern expansion project (Kogi state and north central Nigeria). ACCOMPLISHMENTS • Achievement of over 70% increment in sales target. • Brand dominance within sales territory. • Customer retention.

Customer Care Representative

• Jul 2011 - Sep 2017

• Translate MTNN’s Business plan and subscriber growth assumptions into quality service delivery. • Execute strategies for effective customer care services in line with the goals and objectives of MTNN • Implement and execute regular sales activities to generate revenue. • Endearing the customer to the Company through the Mycustomer philosophy of quality service. • Maintain excellent customer experience and grow customer loyalty. • Resolve customer complaints within the expected time frame.

Customer Service Representative

• Jul 2011 - Sep 2017