Experience

RSG (Rock Solid Group)

• Saudi Arabia
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Support Technician

  • Apr 2022 - Present



Qassim University

• Saudi Arabia
• Higher Education
• 700 & Above Employee

• IT Support Technician

  • Dec 2019 - Sep 2021

  Technical support / Information Technology in Unit of the Deanship of Community Service at Qassim University, Job Description:- Maintenance of computers and printers.- Fix and replacement of hardware parts- Managing the students' website. - Work on all virtual educational programs remotely. black board. zoom. Thames.- Create courses and monitor certificates through the Qassim University website. Network cable extensions and connecting devices to local networks.- Administration of the local network.- Domain management.- Work on Cisco phones and switches.



United Cooperative Assurance / UCA

• Insurance
• 100 - 200 Employee

• Salesman

  • Jun 2013 - Apr 2019

  Job Description:- Work on issuing insurance documents - Receive complaints and suggestions - Coordination with a lot of government organizations - Auditing of financial accounts Job Description:- Work on issuing insurance documents - Receive complaints and suggestions - Coordination with a lot of government organizations - Auditing of financial accounts



Al Hijaz Trading & Contracting

• IT Technician

  • Jan 2013 - Jun 2013

  Job Description:- Managing active directory for enable/unlock/reset password and add hostname- Install and configure applications and operating system software and upgrades - Answer incoming customers calls and trouble tickets - Troubleshoot software and hardware issues in person via phone Job Description:- Managing active directory for enable/unlock/reset password and add hostname- Install and configure applications and operating system software and upgrades - Answer incoming customers calls and trouble tickets - Troubleshoot software and hardware issues in person via phone