Experience

TAG Heuer

• Switzerland
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• • Jul 2023 - Present

• • Nov 2022 - Jul 2023

  -Analyze available sales reports and data to determine the needs of the business and set business strategies.-Overseeing salespeople, shelf stockers, and other employees.-Managing finances and preparing an annual budget.-Keeping records of expenditure, sales figures, and employee performance.-Evaluating the supply and availability of stocks, and profit-margins.-Implementing measures to avoid stock damages, theft, and wastage.-Monitoring shelve stocks and product displays, and the general appearance of the store.-Investigating market trends and offering products that would appeal to customers.-Communicates company set KPI's and identifies strategies to ensure performance standards are met-Addressing customers' requests, comments, and complaints.-Continuously motivate staff to meet assigned sales and productivity goals.-Support the development of associates' sales techniques, ensuring utilization of elevated levels of sales and service to maximize sales by partnering with management team planning /executing strategy-Training new staff members and scheduling shifts. Show less

• • Dec 2021 - Nov 2022

  -Assist the Store Manager to lead and direct store activities to achieve the sales targets and drive both staff and customer engagementTo boost store staffs performance and achieve sales target through coaching and training.-Maintain a high level to deliver the assigned store and VM presentation standard.-Monitor and manage the implementation of company regulations, operation policies and procedures.



Renfe

• Rail Transportation
• 700 & Above Employee

• • Feb 2021 - Dec 2021

  -Brainstorming and develop ideas for creative marketing campaigns.-Assist in outbound or inbound marketing activities by demonstrating expertise in various areas.-Collaborate with marketing and other professionals to coordinate brand awareness and marketing efforts.-Plan and execute initiatives to reach the target audience through appropriate channels.-Assist in analyzing marketing data to help shape future marketing strategies.-Contacting potential clients to establish rapport and arrange meetings.-Researching organizations and individuals to find new opportunities.-Increasing the value of current customers while attracting new ones.-Developing quotes and proposals for clients.-Developing goals for the development team and business growth and ensuring they are met. Show less

• • Sep 2018 - Feb 2021

  Customer assistance, information and management in Stations.• Customer queries and claims management regarding:• Schedules and prices.• Types of trains/Cabin.• Fare conditions.• Services on board the trains.• Services in the stations.• After-sales conditions.• Customer flows and access control management and supervision.• Incident Management in Stations.• Station Passenger assistance systems operation: PAS, PIS, AFC; etc.• General customer service administration duties.• At the sale ticket stands are made the operations of sales, changes and cancellations of transport tickets, by the Station Commercial Operator in a face-to-face manner with the customer. Show less



eXtra (United Electronics Co.)

• Saudi Arabia
• Retail
• 700 & Above Employee

• Department leader for digital products

  • Oct 2016 - Aug 2018



Alqobtan Alkhaliji Travel Agency

• Saudi Arabia

• Sales and Data entry department supervisor

  • Nov 2015 - Sep 2016



NESK Group of Trading Projects

• Retail
• 100 - 200 Employee

• Cashier /Salesman

  • Sep 2013 - Sep 2015