Experience

Axelerated Solutions
• Saudi Arabia
• Computer and Network Security
• 1 - 100 Employee
• Computer Engineer

  • Oct 2021 - Present


Creative Systems Co.

• Computer Technician

  • May 2015 - Nov 2020

  - Provide technical support to staff, install and configure computer hardware operating systems and applications. - Troubleshoot system and network problems, diagnosing and solving hardware or software faults. - Install and extend wires for fingerprint devices, added employee fingerprints, IDs and Data. - Carry out preventive, periodic, and emergency maintenance operations. - Provide procedural documentation and relevant reports. - Follow up on crash reports with the carrier until they were fixed to ensure that the workflow was not affected. - Work on the construction of the computer network infrastructure router and switch Cisco in the external branches. - Priorities and manage many open cases at one time and handle emergency problems. Show less



Arabian Centres المراكز العربية

• Saudi Arabia
• Leasing Real Estate
• 200 - 300 Employee

• Customer Service

  • Dec 2012 - Jul 2015

  - Receive customers, fulfill their requests, and answer their inquiries. - Open and maintain customer accounts by recording account information. - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution. - Preform inspection tours at the company and the mall shops to ensure the safety of the service equipment. - Prepare weekly reports, invoices and maintain financial account. Show less