Abdul Wassay Piracha

IT Business Analyst at Sorbent Paper Company Pty Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Melbourne, Victoria, Australia, AU

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Credentials

  • Application of Data Analysis in Business with R Programming
    Coursera
    Oct, 2022
    - Nov, 2024
  • Prepare, Clean, Transform, and Load Data using Power BI
    Coursera
    Sep, 2022
    - Nov, 2024
  • RPA Business Analysis Fundamentals
    UiPath
    Sep, 2022
    - Nov, 2024
  • Master SQL For Data Science
    Udemy
    May, 2022
    - Nov, 2024
  • Credentialed Community Language
    NAATI
    Sep, 2023
    - Nov, 2024
  • Working With Children Check
    Victorian Government

Experience

    • Australia
    • Manufacturing
    • 1 - 100 Employee
    • IT Business Analyst
      • May 2023 - Present

    • Australia
    • Higher Education
    • 700 & Above Employee
    • eExams IT support
      • Oct 2022 - Present

      • Actively monitored eVigilation, eAssessment & Slack platforms in a multi-stakeholder environment to collaborate, verify & resolve eExam issues • Delivered IT related troubleshooting remotely for students online. • Timely responding and resolving the Technical issues happening in a fast paced real time environment. • Supporting and coordinating with the team members and staff • Delivered prompt technical support through slack channels as platform support operations • Actively monitored eVigilation, eAssessment & Slack platforms in a multi-stakeholder environment to collaborate, verify & resolve eExam issues • Delivered IT related troubleshooting remotely for students online. • Timely responding and resolving the Technical issues happening in a fast paced real time environment. • Supporting and coordinating with the team members and staff • Delivered prompt technical support through slack channels as platform support operations

    • Australia
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Data Analyst
      • Dec 2022 - Feb 2023

    • France
    • Hospitality
    • 700 & Above Employee
    • Operations Associate
      • Aug 2021 - Oct 2022

    • Australia
    • Non-profit Organizations
    • 300 - 400 Employee
    • Desktop Support Engineer
      • Mar 2021 - Jun 2021

      ● Provided technical support ● Responded to user inquiries and resolving technical issues. ● Catered to Desktop / laptop and mobile devices, operating system and application problems ● Adhered to the technical and operational policies and processes and utilized the appropriate tools ● Assisted in testing and deployment of new applications, systems and upgrades. ● Provided technical support ● Responded to user inquiries and resolving technical issues. ● Catered to Desktop / laptop and mobile devices, operating system and application problems ● Adhered to the technical and operational policies and processes and utilized the appropriate tools ● Assisted in testing and deployment of new applications, systems and upgrades.

Education

  • Deakin University
    Bachelor of Computer science, Data Science
    2020 - 2021
  • Taylor's University
    Bachelor of Technology - BTech, Data Modeling/Warehousing and Database Administration
    2018 - 2020
  • Lahore Grammar School
    O/A level
    2012 - 2017

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