Experience

TradePeg
• United Kingdom
• Software Development
• 1 - 100 Employee
• Client Services Analyst

  • May 2022 - Present


Metro Bank (UK)

• United Kingdom
• Banking
• 700 & Above Employee

• Customer Service Representative

  • Nov 2019 - May 2022

  I am currently working within the Financial Services as a Customer Service Representative at Metro Bank. I specialise in opening and assisting personal and business clients with a wide range of Current, Lending and Saving accounts. Competencies: Customer satisfaction, Works harmoniously with others to get a job done, follow detailed procedures and ensure accuracy, able to manage multiple projects, prioritise customer needs.

• Bank Teller

  • Aug 2018 - Nov 2019

  Dealing with deposit and cash withdrawals, card disputes, transaction enquiries, ensuring a balance in all transactions at the end of the working period. Other tasks included handling complaints and requests from customers and resolving issues.