Abdul Sameer

Technical Writer at Vtiger CRM
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Contact Information
us****@****om
(386) 825-5501
Location
Bengaluru, Karnataka, India, IN

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Credentials

  • Automovie Designer
    ExpertsHub
    Oct, 2020
    - Oct, 2024

Experience

  • Vtiger CRM
    • India
    • Software Development
    • 100 - 200 Employee
    • Technical Writer
      • Mar 2022 - Present

      >Currently developing a combination of User Guides for the Vtiger Application Platform. VTAP is a low-code platform with tools such as Application, API, and Module Designers to create vertical CRM solutions. >Recently accomplished documentation objectives for a CRM project in collaboration with UIDAI (Aadhaar) and HP. Under this, developed User, Admin, and Operations manuals along with other training materials for the CRM software. Day-to-day objectives: •Writing and maintaining "how-to" articles and FAQs with every new enhancement or update in the software. •Developing e-learning materials such as LMS courses, videos, infographics, technical blogs, and presentations for product training. •Review product support performance and analyze the usage of documentation to recognize the errors in support documentation to provide the best knowledge base experience. Show less

  • JCB
    • United Kingdom
    • Machinery Manufacturing
    • 700 & Above Employee
    • Technical Writer
      • Aug 2021 - Jan 2022

      Creating and updating user manuals, release notes, installation guides, demo reports, etc. Also proofreading peer documents and providing feedback. Creating and updating user manuals, release notes, installation guides, demo reports, etc. Also proofreading peer documents and providing feedback.

  • Kapssure Motors
    • Ponda, Goa, India
    • Marketing Business Analyst
      • Mar 2021 - Apr 2021

      Working with the core team as a marketing analyst for business development. Competitor analysis and work on association with similar smaller startups. Working with the core team as a marketing analyst for business development. Competitor analysis and work on association with similar smaller startups.

  • ExpertsHub
    • India
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Automotive Designing and Technologies
      • Sep 2020 - Oct 2020

      Worked on a live industry project based on futuristic smart car design and produced a detailed report to the aegis of EXPERTSHUB. Worked on a live industry project based on futuristic smart car design and produced a detailed report to the aegis of EXPERTSHUB.

Education

  • Acharya Institute Of Technology
    Bachelor of Engineering - BE, Automobile engineering
    2017 - 2021
  • BEL Pre-University College
    Associate of Science - AS, Electronics
    2015 - 2017

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