Abdul Salim
Operation Leader at TSI Quality Services- Claim this Profile
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English Full professional proficiency
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Malayalam Native or bilingual proficiency
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Arabic Native or bilingual proficiency
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Urdu Native or bilingual proficiency
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Hindi -
Topline Score
Bio
Credentials
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Certificate of STCW' 09, (EFA, PST, PSSR & F F) SNS MARTIME INSTITUTE, Bombay, India.
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IATA
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Experience
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TSI Quality Services
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United Arab Emirates
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Business Consulting and Services
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1 - 100 Employee
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Operation Leader
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Jun 2016 - Present
Government Programs-Quality, Food Safety, Health & Safety, Culture Excellence Government Programs-Quality, Food Safety, Health & Safety, Culture Excellence
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Office Incharge, Training Coordinator
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May 2010 - Present
I have worked as an Office In charge for the past 6 years (UAE), in which time I have gained a considerable amount of experience in handling business communications and transactions among our clients. This requires the highest regard for customer service, knowledge of proper Office handling, Data entry and Document Controlling and Good communication organization skills. As far as professional education, I add to this list of experience a Diploma in Hotel management and Diploma in Travel and Tourism.My work experience includes: • Managing the Office day to day operations• Handling emails & calls. providing best Customer service• Handling Training and Training Registration• Data Entry and Document Controlling• Meeting In-house clients as a part of marketing• Proving the Best customer support possible with Customer satisfaction.• Accountability and showing appropriate sense of urgency• Assisting Team members in their work allocation. Show less
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Office Incharge
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May 2010 - May 2016
I have worked as an Office In charge for the past 6 years (UAE), in which time I have gained a considerable amount of experience in handling business communications and transactions among our clients. This requires the highest regard for customer service, knowledge of proper Office handling, Data entry and Document Controlling and Good communication organization skills. As far as professional education, I add to this list of experience a Diploma in Hotel management and Diploma in Travel and Tourism.My work experience includes: • Managing the Office day to day operations• Handling emails & calls. providing best Customer service• Handling Training and Training Registration• Data Entry and Document Controlling• Meeting In-house clients as a part of marketing• Proving the Best customer support possible with Customer satisfaction.• Accountability and showing appropriate sense of urgency• Assisting Team members in their work allocation. Show less
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Cafe Royal
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Mumbai Area, India
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Senior Guest Relation
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Apr 2009 - Apr 2010
• Managing day to day Restaurant operations. • Receiving guest in front office. • handling calls and complaints • keeping Data Entry • Proving the Best customer support possible with Customer satisfaction. • assisting in F & B service, if needed • Managing day to day Restaurant operations. • Receiving guest in front office. • handling calls and complaints • keeping Data Entry • Proving the Best customer support possible with Customer satisfaction. • assisting in F & B service, if needed
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Education
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Food craft Institute
Diploma of Education, Hotel/Motel Administration/Management -
2012 - 2013
Syscoms Institute
Diploma in IATA ( Travel & Tourism ), IATA
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