Abdul Rahman
Reservations Executive at Royal Palm Holidays fze- Claim this Profile
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Bio
Experience
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Royal Palm Holidays fze
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United Arab Emirates
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Consumer Services
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1 - 100 Employee
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Reservations Executive
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Aug 2022 - Present
Assisting clients with Travel Arrangements, Creating holiday arrangements, Assisting for visa, Hotels, flights and activities. Actively resolving issued and supporting customer care, creating weekly budgets and maintaining Client Track records and expenses. Assisting clients with Travel Arrangements, Creating holiday arrangements, Assisting for visa, Hotels, flights and activities. Actively resolving issued and supporting customer care, creating weekly budgets and maintaining Client Track records and expenses.
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Saif Bin Darwish
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United Arab Emirates
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Construction
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400 - 500 Employee
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Administrative Officer
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Jan 2022 - Aug 2022
• Provide administrative support by assisting with productivity and contributing to smooth operations. • Drafted documents, correspondence and reports using word, Excel and other Ms Office tools. • Received, screened, managed and directed incoming calls. • Handel documents and invoices. • Procurement approval documents. • Prepare documents for Manager and Director Approval level. • Carry out administrative duties such as filling, typing, coping, blinding and scanning. • Timely managing and submitting the invoice to accounts department before due date. Show less
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Travel operations Executive
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Oct 2019 - Oct 2021
• Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings. • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations. • Capitalized on emerging industry and market trends to enhance business and customer relations strategies. • Arranged travel accommodations for groups, couples, executives and special needs clients, resulting in 100% repeat customers. • Made extensive market Research to collaborate with Successful B2B Service Providers, suppliers, vendors and DMC’s. • Monitored market trends and activities to maintain competitive rates and strategies, increasing net revenue. • Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches. • Met with customers to discuss and ascertain needs, tailor solutions, and close deals. Show less
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Education
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Gulbarga University
Bachelor of Tourism administration, Tourism and Travel Services Management