Abdul Kadar Kherodawala

Client Service Representative at Sterling
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Contact Information
us****@****om
(386) 825-5501
Location
Thane, Maharashtra, India, IN
Languages
  • English Full professional proficiency
  • Hindi Full professional proficiency
  • Arabic Elementary proficiency
  • Gujarati Native or bilingual proficiency

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Credentials

  • Bachelor of Management Studies
    University of Mumbai
    Mar, 2014
    - Nov, 2024

Experience

  • Sterling
    • Client Service Representative
      • Apr 2019 - Present

      1. Working with Candidates/Clients to provide details for the Backgroundcheck process2. Logging and keeping records of Candidates/Clients queries3. Analyzing call logs so common trends and underlying problems can be spotted while doing Background check and also keeping client/candidate update through Emails.4. Updating self-help documents so Employees can try to fix problemsthemselves.5. Helping different departments to smoothly complete Backgroundcheck process

  • Landmark Group
    • Senior Sales Executive
      • Jun 2016 - Jul 2018

      1. Performed general office duties and administrative tasks2. Track stocks of office supplies and place orders when necessary3. Managed the internal and external mail functions.4. Provided telephone support.5. Scheduled client appointments and maintained up-to-date confidential client files.6. Maintain registers of all receipts and issues or submissions of documents and correspondence7. Support budgeting and book keeping procedures8. Ensure the effective running of… 1. Performed general office duties and administrative tasks2. Track stocks of office supplies and place orders when necessary3. Managed the internal and external mail functions.4. Provided telephone support.5. Scheduled client appointments and maintained up-to-date confidential client files.6. Maintain registers of all receipts and issues or submissions of documents and correspondence7. Support budgeting and book keeping procedures8. Ensure the effective running of the day-to-day operations of the document center.9. Submit timely reports and prepare presentations/proposal as assigned10. Receive shipments and ensure both quality and quantity11. Create packing lists and update shipment information in database12. Organize files both manually and electronically13. Ensure that the warehouse has sufficient space for incoming deliveries14. Ensure that all items are properly numbered and tagged15. Extensive knowledge of Microsoft Office16. Professional and effective communication,both verbal and written Show more Show less

  • Convergys
    • Technical Support Associate Level 1
      • May 2014 - Apr 2015

      1. Working with customers/employees to identify computer problems and advising on the solution2. Logging and keeping records of customer/employee queries3. Analyzing call logs so common trends and underlying problems can be spotted4. Updating self-help documents so customers/employees can try to fix problems themselves 5. Testing and fixing faulty equipment

Education

  • University of Mumbai
    -
  • Shree Shankar Naraya Education Trusts Rohidas Patil Institute of Management Studies At Navghar Bhayandar(E) Dist Thane
    -
  • Our Lady Of Nazareth High School
    -

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